The DOI matches its Crossref record; 61 of the 61 references it cites were found in a registry or an index.
A visitor flow management process for touristified archaeological sites
Abstract
In recent decades the number of visitors to archaeological sites has increased exponentially. This increase has generated both negative and positive impacts. This article proposes a Visitor Flow Management Process (VFMP) that aims to minimize the negative impacts and enhance the benefits visitor flows can have in touristified archaeological sites. Although several proposals for visitor management frameworks exist for natural protected areas, for archaeological sites there are only isolated strategies and actions. Following a review of the literature on the visitor impacts and visitor management strategies implemented in 11 touristified archaeological sites around the world, 96 visitor management measures were identified, classified and synthesized into a three stage-process: (1) Restrict the number of visitors; (2) Redistribute visitor flows in time and space and (3) Interpret the archaeological site considering the mass influx of visitors. VFMP is a useful tool for heritage site managers dealing with mass tourism, whose implementation can contribute to reducing damage to heritage and enhancing the quality of the visitor experience.
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Metadata
- Authors
- Enseñat-Soberanis, F., Frausto-Martínez, O., & Gándara-Vázquez, M.
- Affiliations
- University of Quintana Roo (MX)
- Division of Sustainable Development, University of Quintana Roo, Cozumel, Mexico
- National School of Conservation, Restoration and Museography-INAH, Mexico City, Mexico
- Corresponding author
- Enseñat-Soberanis, Fernando
- Venue
- Journal of Heritage Tourism
- Publisher
- Informa UK Limited
- Published
- 2018-10-10
- Volume
- 14
- Issue
- 4
- Pages
- 340-357
- ISSN
- 1743-873X (ISSN-L)
- 1747-6631
- OpenAlex
- W2896328210
- Cited by
- 45
- References
- 57
- Citations by year
- 2026: 7 · 2025: 8 · 2024: 5 · 2023: 6 · 2022: 5 · 2021: 6 · 2020: 6 · 2019: 2
- FWCI
- 18.05
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Heritage Tourism (publishedVersion)
- Funders
- Consejo Nacional de Ciencia y Tecnología (339845/588754)
- Topics
- Social Sciences › Arts and Humanities › Archeology (arts and humanities) › Archaeology and Cultural Heritage
- Social Sciences › Arts and Humanities › Archeology (arts and humanities) › Cultural Heritage Management and Preservation
- Social Sciences › Business, Management and Accounting › Tourism, Leisure and Hospitality Management › Diverse Aspects of Tourism Research
- Keywords
- visitor flow management, mass tourism, tourism impacts, site interpretation, heritage site management, visitor experience, cultural heritage preservation
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