Human Resources Allocation in the Hospital Emergency Department during COVID-19 Pandemic
Abstract
The emergency department during COVID-19 pandemic is the heart of hospital and the specialized human force is considered as the major resource of the services in the department that never should be faced with the lack of human forces. Therefore, the standardization of the number and the way of nursing forces distribution in the department is necessary for the enhancement of efficiency and quality of provided services to patient and productivity in the hospitals. The current research is descriptive analytical and the population includes the patent files that were entered to the hospital emergency department. The number of samples using from the sample volume formula was achieved and 384 files from April were chosen as random and were explored. The provided nursing services in the department and percentage of patients that receive the services were used as the model entries. The model limitations included time period, supply limitations, and non-negative variables. The software output analysis showed that the nurse optimal number in the morning was 14, in the afternoon 12, and in the evening was 15 and totally they were 42 persons. Therefore, this department is facing a shortage of 19 nurses, especially in the night shift.
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Clinicians may have difficulty staying vigilant under the heavy workload.
“Additionally, clinicians may have difficulty staying vigilant under the heavy workload [25,281].”
From Toward Safer Diagnoses: A SEIPS-Based Narrative Review of Diagnostic Errors (2026) · cites this paper as [281]
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- Authors
- Apornak, A.
- Affiliations
- University of Tehran (IR)
- Corresponding author
- Apornak, Arash
- ORCID
- Apornak, Arash
- Venue
- International Journal of Healthcare Management
- Publisher
- Informa UK Limited
- Published
- 2021-01-02
- Volume
- 14
- Issue
- 1
- Pages
- 264-270
- ISSN
- 2047-9700 (ISSN-L)
- 2047-9719
- OpenAlex
- W3132644197
- Cited by
- 30
- References
- 11
- Citations by year
- 2026: 2 · 2025: 8 · 2024: 8 · 2023: 4 · 2022: 6 · 2021: 2
- FWCI
- 6.15
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- International Journal of Healthcare Management (publishedVersion)
- Topics
- Health Sciences › Health Professions › Emergency Medical Services › Healthcare Operations and Scheduling Optimization
- Health Sciences › Nursing › Research and Theory › Nursing education and management
- Social Sciences › Decision Sciences › Management Science and Operations Research › Scheduling and Timetabling Solutions
- Keywords
- nurse staffing, emergency department, COVID-19 pandemic, human resource allocation, nursing shortage, night shift staffing, hospital emergency services
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