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Cited by 365

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The Effects of Knowledge, Motivation, and Type of Message on Ad Processing and Product Judgments

Maheswaran, Durairaj, Sternthal, Brian·1990·Journal of Consumer Research

Abstract

We examined the effects of knowledge, motivation, and the type of message on ad processing and on product judgments. The data suggest that, regardless of subjects' prior knowledge, they could be motivated to process message information in detail. However, experts and novices differed in the types of information that prompted detailed message processing. Experts are more likely to process a message in detail when given only attribute information, while novices are more likely to do so when given benefit (or benefit and attribute) information. Experts and novices also differed in how they processed messages; experts' detailed message processing was evaluative, while novices' was more literal.

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Metadata

Authors
Maheswaran, D., & Sternthal, B.
Venue
Journal of Consumer Research
Published
1990-06
Volume
17
Issue
1
Pages
66
ISSN
  • 0093-5301 (ISSN-L)
  • 1537-5277
OpenAlex
W2003685176
Cited by
365
References
0
FWCI
19.52
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: The Effects of Knowledge, Motivation, and Type of Message on Ad Processing and Product Judgments. https://app.cochat.ai/papers/10.1086/208537
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Maheswaran, D., & Sternthal, B. (1990). The Effects of Knowledge, Motivation, and Type of Message on Ad Processing and Product Judgments. Journal of Consumer Research. https://doi.org/10.1086/208537

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