The DOI matches its Crossref record; 3 of the 3 references it cites were found in a registry or an index.
A Model of Perceived Risk and Intended Risk-Handling Activity
Abstract
On the basis of previous reviews of the perceived-risk concept, a model of risk perception and its effects on consumers' risk-handling behavior is formulated. Hypotheses derived from this model are empirically tested and indicate that, for the setting studied (women purchasing a dress), the intended use of risk-handling activity increases with higher levels of perceived risk. This relationship is more pronounced after the level of risk exceeds the individual's acceptable level of risk. Also of importance in determining the use of a risk-handling activity are the perceived benefit of the type of risk-handling activity and the consumer's inability to absorb a monetary loss.
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Citations
Cites
Judgment under Uncertainty: Heuristics and Biases
Tversky, A., & Kahneman, D. (1975) · Utility, Probability, and Human Decision Making · doi:10.1007/978-94-010-1834-0_8 · Cited by 22,650
Coping as a mediator of emotion
Folkman, S., & Lazarus, R. S. (1988) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.54.3.466 · Cited by 2,103
Perceived risk: The concept and its measurement
Dowling, G. R. (1986) · Psychology & Marketing · doi:10.1002/mar.4220030307 · Cited by 551
Self-citation
Cited by
(2003) · International Journal of Electronic Commerce · doi:10.1080/10864415.2003.11044275 · Cited by 5,715
Predicting e-services adoption: A perceived risk facets perspective
Featherman, M. S., & Pavlou, P. A. (2003) · International Journal of Human-Computer Studies · doi:10.1016/s1071-5819(03)00111-3 · Cited by 3,351
Internet Users' Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model
Malhotra, N. K., Kim, S. S., & Agarwal, J. (2004) · Information Systems Research · doi:10.1287/isre.1040.0032 · Cited by 3,173
Consumer trust in an internet store: a cross-cultural validation
Jarvenpaa, S. L., Tractinsky, N., & Saarinen, L. (2006) · Journal of Computer-Mediated Communication · doi:10.1111/j.1083-6101.1999.tb00337.x · Cited by 1,882
Consumer perceived risk: conceptualisations and models
Mitchell, V. (1999) · European Journal of Marketing · doi:10.1108/03090569910249229 · Cited by 1,582
Metadata
- Authors
- Dowling, G. R., & Staelin, R.
- Venue
- Journal of Consumer Research
- Publisher
- Oxford University Press (OUP)
- Published
- 1994-06
- Volume
- 21
- Issue
- 1
- Pages
- 119
- ISSN
- 0093-5301 (ISSN-L)
- 1537-5277
- OpenAlex
- W2168578824
- Cited by
- 2,032
- References
- 3
- FWCI
- 2.45
- Type
- journal article
- Language
- en
- Open access
- closed
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- Dowling, G. R., & Staelin, R. (1994). A Model of Perceived Risk and Intended Risk-Handling Activity. Journal of Consumer Research. https://doi.org/10.1086/209386
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
