The DOI matches its Crossref record; 7 of the 7 references it cites were found in a registry or an index.
Constructive Consumer Choice Processes
Abstract
Consumer decision making has been a focal interest in consumer research, and consideration of current marketplace trends (e.g., technological change, an information explosion) indicates that this topic will continue to be critically important. We argue that consumer choice is inherently constructive. Due to limited processing capacity, consumers often do not have well-defined existing preferences, but construct them using a variety of strategies contingent on task demands. After describing constructive choice, consumer decision tasks, and decision strategies, we provide an integrative framework for understanding constructive choice, review evidence for constructive consumer choice in light of that framework, and identify knowledge gaps that suggest opportunities for additional research.
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Citations
Cites
Possessions and the Extended Self
Belk, R. W. (1988) · Journal of Consumer Research · doi:10.1086/209154 · Cited by 9,064
The case for motivated reasoning.
Kunda, Z. (1990) · Psychological Bulletin · doi:10.1037/0033-2909.108.3.480 · Cited by 9,022
Elimination by aspects: A theory of choice
Tversky, A. (1972) · Psychological Review · doi:10.1037/h0032955 · Cited by 3,365
Adaptive strategy selection in decision making.
Payne, J. W., Bettman, J. R., & Johnson, E. J. (1988) · Journal of Experimental Psychology: Learning, Memory, and Cognition · doi:10.1037/0278-7393.14.3.534 · Cited by 1,955
Self-citationChoice under Conflict: The Dynamics of Deferred Decision
Tversky, A., & Shafir, E. (1992) · Psychological Science · doi:10.1111/j.1467-9280.1992.tb00047.x · Cited by 1,013
Information Load and Consumer Decision Making
Malhotra, N. K. (1982) · Journal of Consumer Research · doi:10.1086/208882 · Cited by 778
The Effects of Frequency Knowledge on Consumer Decision Making
Alba, J. W., & Marmorstein, H. (1987) · Journal of Consumer Research · doi:10.1086/209089 · Cited by 257
Cited by
Hainmueller, J., Hopkins, D. J., & Yamamoto, T. (2014) · Political Analysis · doi:10.1093/pan/mpt024 · Cited by 1,990
A Framework for Conceptual Contributions in Marketing
MacInnis, D. J. (2011) · Journal of Marketing · doi:10.1509/jmkg.75.4.136 · Cited by 1,547
Raghunathan, R., Naylor, R. W., & Hoyer, W. D. (2006) · Journal of Marketing · doi:10.1509/jmkg.70.4.170 · Cited by 1,289
On making the right choice: the deliberation-without-attention effect.
Dijksterhuis, A., Bos, M. W., Nordgren, L. F., & van Baaren, R. B. (2006) · Science · doi:10.1126/science.1121629 · Cited by 1,159
E-Commerce Product Recommendation Agents: Use, Characteristics, and Impact1
Xiao, B., & Benbasat, I. (2007) · MIS Quarterly · doi:10.2307/25148784 · Cited by 1,081
Metadata
- Authors
- Bettman, J. R., Luce, M. F., & Payne, J. W.
- Venue
- Journal of Consumer Research
- Publisher
- Oxford University Press (OUP)
- Published
- 1998-12-01
- Volume
- 25
- Issue
- 3
- Pages
- 187-217
- ISSN
- 0093-5301 (ISSN-L)
- 1537-5277
- OpenAlex
- W2001208895
- Cited by
- 2,831
- References
- 7
- FWCI
- 18.18
- Type
- journal article
- Language
- en
- Open access
- closed
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