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Efficiency and "The Fix": Informal Intergroup Relations in a Piecework Machine Shop
Abstract
Conflict relations between the informal work group and plant management may involve the participation of other groups of the factory's social structure. It was found, through participant observation, that the machine operatives of one shop received surreptitious assistance from five "service groups" in a subversion of formally instituted rules and procedures. This informally organized intergroup "ring" was able to frustrate a series of managerial attempts to effect new designs of production control.
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Cited by
Algorithms at Work: The New Contested Terrain of Control
Kellogg, K. C., Valentine, M. A., & Christin, A. (2020) · Academy of Management Annals · doi:10.5465/annals.2018.0174 · Cited by 2,732
Mas, A., & Moretti, E. (2009) · American Economic Review · doi:10.1257/aer.99.1.112 · Cited by 1,280
Conventional vs. Worker-Owned Organizations
Rhodes, S. R., & Steers, R. M. (1981) · Human Relations · doi:10.1177/001872678103401201 · Cited by 223
Examining Crowd Work and Gig Work Through The Historical Lens of Piecework
Alkhatib, A., Bernstein, M. S., & Levi, M. (2017) · Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems · doi:10.1145/3025453.3025974 · Cited by 148
Metadata
- Authors
- Roy, D.
- Venue
- American Journal of Sociology
- Publisher
- University of Chicago Press
- Published
- 1954-11
- Volume
- 60
- Issue
- 3
- Pages
- 255-266
- ISSN
- 0002-9602 (ISSN-L)
- 1537-5390
- OpenAlex
- W2017646991
- Cited by
- 318
- References
- 0
- FWCI
- 0.00
- Type
- journal article
- Language
- en
- Open access
- closed
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- CoChat. (2026). Citation check: Efficiency and "The Fix": Informal Intergroup Relations in a Piecework Machine Shop. https://app.cochat.ai/papers/10.1086/221535
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- Roy, D. (1954). Efficiency and "The Fix": Informal Intergroup Relations in a Piecework Machine Shop. American Journal of Sociology. https://doi.org/10.1086/221535
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
