Cited by 488Social and Intergroup PsychologyPsychology of Social InfluenceConsumer Behavior in Brand Consumption and Identification

Can Mixed Emotions Peacefully Coexist?

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Williams, Patti, Aaker, Jennifer L.·2002·Journal of Consumer Research

Abstract

This research sheds insight on the psychological impact of mixed emotions on attitudes. In three experiments, we show that persuasion appeals that highlight conflicting emotions (e.g. both happiness and sadness) lead to less favorable attitudes for individuals with a lower propensity to accept duality (e.g. Anglo Americans, younger adults) relative to those with a higher propensity (e.g., Asian Americans, older adults). The effect appears to be due to increased levels of felt discomfort that arise for those with a lower, but not higher, propensity to accept duality when exposed to mixed emotional appeals. Theoretical implications regarding boundary conditions of emotional dissonance and distinctions between emotional and cognitive dissonance are discussed.

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Crossref · 10.1086/338206

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  • People can experience mixed emotional feelings.

    “Although there are many opinions about whether human beings can feel mixed emotions11–13, more and more evidence supports the fact that people can experience mixed emotional feelings10,13,17.”

    From A Multimodal Dataset for Mixed Emotion Recognition (2024) · cites this paper as [17]

  • The most popular method used in previous works to identify mixed emotional states is subjective reports through subject self-reports.

    “The most popular method used in previous works is the subjective reports, which measures mixed emotions through subject self-reports17,18.”

    From A Multimodal Dataset for Mixed Emotion Recognition (2024) · cites this paper as [17]

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Authors
Williams, P., & Aaker, J. L.
Venue
Journal of Consumer Research
Published
2002-03
Volume
28
Issue
4
Pages
636-649
ISSN
  • 0093-5301 (ISSN-L)
  • 1537-5277
OpenAlex
W3124918487
Cited by
488
References
5
Citations by year
2026: 19 · 2025: 19 · 2024: 21 · 2023: 24 · 2022: 26 · 2021: 30 · 2020: 22 · 2019: 17 · 2018: 22 · 2017: 30 · 2016: 15 · 2015: 39 · 2014: 25 · 2013: 32 · 2012: 18
FWCI
22.15
Type
journal article
Language
en
Open access
Locations
  • Journal of Consumer Research (publishedVersion)
  • SSRN Electronic Journal (acceptedVersion)
  • ScholarlyCommons (University of Pennsylvania) (submittedVersion)
Topics
  • Social Sciences › Sociology and Political Science › Social and Intergroup Psychology
  • Social Sciences › Sociology and Political Science › Psychology of Social Influence
  • Social Sciences › Business, Management and Accounting › Marketing › Consumer Behavior in Brand Consumption and Identification
Keywords
mixed emotions, emotional dissonance, cognitive dissonance, persuasion, attitude change, emotional appeal, cultural differences, age differences, happiness and sadness

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