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Cited by 611

The DOI matches its Crossref record; 2 of the 2 references it cites were found in a registry or an index.

Sympathy and Empathy: Emotional Responses to Advertising Dramas

Escalas, Jennifer Edson, Stern, Barbara B.·2003·Journal of Consumer Research

Abstract

This research examines differences in consumers' sympathy and empathy responses to televised drama commercials. The research framework is multidisciplinary, for construct definition from humanities disciplines (aesthetics and philosophy) grounds the empirical testing of sympathy and empathy responses to advertising. Valid and reliable measurement instruments are developed to test relationships between sympathy and empathy as responses to classical and vignette advertising dramas. Results of two experiments indicate that sympathy responses mediate the effect of a drama advertisement's form on empathy responses, with both sympathy and empathy directly enhancing positive attitudes to an advertisement.

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Metadata

Authors
Escalas, J. E., & Stern, B. B.
Venue
Journal of Consumer Research
Published
2003-03
Volume
29
Issue
4
Pages
566-578
ISSN
  • 0093-5301 (ISSN-L)
  • 1537-5277
OpenAlex
W2168813198
Cited by
611
References
2
FWCI
78.94
Type
journal article
Language
en
Open access
closed

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.