The DOI matches its Crossref record; 13 of the 13 references it cites were found in a registry or an index.
Coping: A Multidimensional, Hierarchical Framework of Responses to Stressful Consumption Episodes
Abstract
This research explores a phenomenon that pervades many realms of consumer behavior—the various ways that consumers cope with stress and negative emotions. In study 1, I generate and test a multidimensional scale to measure the coping construct, revealing a more diverse set of strategies than accounted for in the consumer literature on coping. I test competing theories about the hierarchical structure of the coping construct. Study 2 validates these findings and begins to establish theoretical links between the coping dimensions and their antecedent relationships with discrete emotions. In contrast to extant research linking emotions and coping, which has only investigated main effect hypotheses, I conceptualize and find empirical evidence for a model in which emotions interact with appraisals jointly to enact coping strategies. This research contributes to the emerging consumer coping literature by enriching existing theoretical conceptualizations of consumer coping processes and by validating a scale that should prove useful in consumer research.
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Citations
Cites
Self-efficacy: Toward a unifying theory of behavioral change
Bandura, A. (1977) · Psychological Review · doi:10.1037/0033-295x.84.2.191 · Cited by 43,925
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Assessing coping strategies: A theoretically based approach.
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Cited by
Sweeney, J. C., Danaher, T. S., & McColl-Kennedy, J. R. (2015) · Journal of Service Research · doi:10.1177/1094670515572128 · Cited by 442
The role of gender and negative affectivity in stressor appraisal and coping selection.
Eaton, R. J., & Bradley, G. (2008) · International Journal of Stress Management · doi:10.1037/1072-5245.15.1.94 · Cited by 189
The Effect of Stress on Consumer Saving and Spending
Durante, K. M., & Laran, J. (2016) · Journal of Marketing Research · doi:10.1509/jmr.15.0319 · Cited by 188
Ozuem, W., Ranfagni, S., Willis, M., Rovai, S., & Howell, K. (2021) · Psychology & Marketing · doi:10.1002/mar.21527 · Cited by 140
I Have Paid Less Than You! The Emotional and Behavioral Consequences of Advantaged Price Inequality
Gelbrich, K. (2011) · Journal of Retailing · doi:10.1016/j.jretai.2011.03.003 · Cited by 132
Metadata
- Authors
- Duhachek, A.
- Venue
- Journal of Consumer Research
- Publisher
- Oxford University Press (OUP)
- Published
- 2005-06
- Volume
- 32
- Issue
- 1
- Pages
- 41-53
- ISSN
- 0093-5301 (ISSN-L)
- 1537-5277
- OpenAlex
- W2146542842
- Cited by
- 488
- References
- 13
- FWCI
- 34.33
- Type
- journal article
- Language
- en
- Open access
- closed
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
