Messages from the Food Police: How Food-Related Warnings Backfire among Dieters
Open accessAbstract
This research shows when and how food-related warnings can backfire by putting consumers in a state of reactance. Across three studies, we demonstrate that dieters (but not nondieters) who see a one-sided message focusing on the negative aspects of unhealthy food (vs. a one-sided positive or neutral message) increase their desire for and consumption of unhealthy foods. In contrast, dieters who see a two-sided message (focusing on both the negative and positive aspects of unhealthy food) are more likely to comply with the message, thereby choosing fewer unhealthy foods. Our research suggests that negatively worded food warnings (such as public service announcements) are unlikely to work—nondieters ignore them, and dieters do the opposite. Although preliminary, our findings also suggest that two-sided messages may offer a better solution.
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Menu changes were introduced without any substantial public relations campaign.
“Menu changes were introduced without any substantial public relations campaign, avoiding a potentially negative consumer response if consumers perceived that healthy items may not taste as good or be as fun (Berning, Couinard, and McCluskey 2011) or if consumers perceived that the use of healthy defaults threatened their freedom, resulting in consumers intentionally opting out of the healthy”
From Using Healthy Defaults in Walt Disney World Restaurants to Improve Nutritional Choices (2016) · cites this paper as Pham, Mandel, and Morales 2016
Cites
Henrich, J., Heine, S. J., & Norenzayan, A. (2010) · Nature · doi:10.1038/466029a · Cited by 3,441 · see citing works
Peterson, R. A. (2001) · Journal of Consumer Research · doi:10.1086/323732 · Cited by 1,258 · see citing works
Reactance to Recommendations: When Unsolicited Advice Yields Contrary Responses
Fitzsimons, G. J., & Lehmann, D. R. (2004) · Marketing Science · doi:10.1287/mksc.1030.0033 · Cited by 604 · see citing works
Does Choice Mean Freedom and Well-Being?
Markus, H. R., & Schwartz, B. (2010) · Journal of Consumer Research · doi:10.1086/651242 · Cited by 381 · see citing works
The Impact of Product Name on Dieters’ and Nondieters’ Food Evaluations and Consumption
Irmak, C., Vallen, B., & Robinson, S. R. (2011) · Journal of Consumer Research · doi:10.1086/660044 · Cited by 211 · see citing works
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Using Healthy Defaults in Walt Disney World Restaurants to Improve Nutritional Choices
Peters, J., Beck, J., Lande, J., Pan, Z., Cardel, M., Ayoob, K., & Hill, J. O. (2016) · Journal of the Association for Consumer Research · doi:10.1086/684364 · Cited by 86 · see citing works
Making Small Food Units Seem Regular: How Larger Table Size Reduces Calories to Be Consumed
Davis, B., Payne, C. R., & Bui, M. (2016) · Journal of the Association for Consumer Research · doi:10.1086/684527 · Cited by 22 · see citing works
- Authors
- Pham, N., Mandel, N., & Morales, A. C.
- Affiliations
- Arizona State University (US)
- Venue
- Journal of the Association for Consumer Research
- Publisher
- University of Chicago Press
- Published
- 2016-01
- Volume
- 1
- Issue
- 1
- Pages
- 175-190
- ISSN
- 2378-1815 (ISSN-L)
- 2378-1823
- OpenAlex
- W2207444942
- Cited by
- 53
- References
- 5
- Citations by year
- 2026: 3 · 2025: 1 · 2024: 4 · 2023: 3 · 2022: 3 · 2021: 5 · 2020: 6 · 2019: 4 · 2018: 4 · 2017: 3 · 2016: 15 · 2015: 2
- FWCI
- 13.28
- Type
- journal article
- Language
- en
- Open access
- green
- papers.ssrn.com
- Locations
- Journal of the Association for Consumer Research (publishedVersion)
- SSRN Electronic Journal (submittedVersion)
- Topics
- Social Sciences › Psychology › Applied Psychology › Behavioral Health and Interventions
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Consumer Attitudes and Food Labeling
- Social Sciences › Arts and Humanities › Literature and Literary Theory › Media Influence and Health
- Keywords
- reactance, dieters, unhealthy food consumption, two-sided messages, public service announcements, message framing, consumer compliance, dieting
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