Cited by 53Behavioral Health and InterventionsConsumer Attitudes and Food LabelingMedia Influence and Health

Messages from the Food Police: How Food-Related Warnings Backfire among Dieters

Open access
Pham, Nguyen, Mandel, Naomi, Morales, Andrea C.·2016·Journal of the Association for Consumer Research

Abstract

This research shows when and how food-related warnings can backfire by putting consumers in a state of reactance. Across three studies, we demonstrate that dieters (but not nondieters) who see a one-sided message focusing on the negative aspects of unhealthy food (vs. a one-sided positive or neutral message) increase their desire for and consumption of unhealthy foods. In contrast, dieters who see a two-sided message (focusing on both the negative and positive aspects of unhealthy food) are more likely to comply with the message, thereby choosing fewer unhealthy foods. Our research suggests that negatively worded food warnings (such as public service announcements) are unlikely to work—nondieters ignore them, and dieters do the opposite. Although preliminary, our findings also suggest that two-sided messages may offer a better solution.

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Crossref · 10.1086/684394

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5 of 5 references verified0 citation errors · 0 not checkable

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  • Menu changes were introduced without any substantial public relations campaign.

    “Menu changes were introduced without any substantial public relations campaign, avoiding a potentially negative consumer response if consumers perceived that healthy items may not taste as good or be as fun (Berning, Couinard, and McCluskey 2011) or if consumers perceived that the use of healthy defaults threatened their freedom, resulting in consumers intentionally opting out of the healthy”

    From Using Healthy Defaults in Walt Disney World Restaurants to Improve Nutritional Choices (2016) · cites this paper as Pham, Mandel, and Morales 2016

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Authors
Pham, N., Mandel, N., & Morales, A. C.
Affiliations
Arizona State University (US)
Venue
Journal of the Association for Consumer Research
Published
2016-01
Volume
1
Issue
1
Pages
175-190
ISSN
  • 2378-1815 (ISSN-L)
  • 2378-1823
OpenAlex
W2207444942
Cited by
53
References
5
Citations by year
2026: 3 · 2025: 1 · 2024: 4 · 2023: 3 · 2022: 3 · 2021: 5 · 2020: 6 · 2019: 4 · 2018: 4 · 2017: 3 · 2016: 15 · 2015: 2
FWCI
13.28
Type
journal article
Language
en
Open access
Locations
  • Journal of the Association for Consumer Research (publishedVersion)
  • SSRN Electronic Journal (submittedVersion)
Topics
  • Social Sciences › Psychology › Applied Psychology › Behavioral Health and Interventions
  • Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Consumer Attitudes and Food Labeling
  • Social Sciences › Arts and Humanities › Literature and Literary Theory › Media Influence and Health
Keywords
reactance, dieters, unhealthy food consumption, two-sided messages, public service announcements, message framing, consumer compliance, dieting

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