Cited by 41Telemedicine and Telehealth ImplementationPsychiatric care and mental health servicesCOVID-19 and Mental Health

Rapid design and deployment of intensive outpatient, group-based psychiatric care using telehealth during coronavirus disease 2019 (COVID-19)

Open access
Childs, Amber W, Unger, Adam, Li, Luming·2020·Journal of the American Medical Informatics Association

Abstract

COVID-19 has demanded unprecedented actions in the delivery of outpatient psychiatric services, including the rapid shift of services from in-person to telehealth in response to public health physical distancing guidelines. One such shift was to convert group-level intensive outpatient psychiatric (IOP) interventions to telehealth. Historically, telehealth in psychiatric care has been studied in provider-patient interactions, but has not been as well studied for group telehealth service delivery. During the COVID-19 outbreak, providing group-based interventions was important in order to care for high-risk individuals who needed structured psychotherapy group support. However, the delivery of services via telehealth led to special challenges that were unable to be fully accommodated by the preexisting telehealth infrastructure. Rapid feasibility testing and adoption of technology was needed to support IOP services to minimize infectious spread while delivering group services to high-risk psychiatric patients. This article describes the processes and workflows for service delivery and early results of telehealth for IOP services in 2 adolescent treatment programs. In addition, the article highlights early observations around safety and quality and the role of telehealth policy and payment.

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  • It took a comprehensive program 2 months to transition from 100% in-person service prepandemic (March) to 100% telehealth service after the start of the pandemic (May 2020).

    “The study demonstrated that it took a comprehensive program 2 months to transition from 100% in-person service prepandemic (March) to 100% telehealth service after the start of the pandemic (May 2020), showing the feasibility of the deployment of mHealth tools in clinical settings and the smooth transition from physical to virtual health care access.”
  • Childs and colleagues illustrated the feasibility of a rapid transition to telemedicine services during the pandemic.

    “Childs and colleagues [36] illustrated the feasibility of a rapid transition to telemedicine services during the pandemic.”
  • The first mobile service was available within a week, and subsequent treatment plans and adolescent ambulatory services were developed to reach IOP level.

    “The first mobile service was available within a week, and subsequent treatment plans and adolescent ambulatory services were developed to reach IOP level.”
  • Yale New Haven Psychiatric Hospital decided to discontinue in-person IOP services within 3 business days of the WHO's pandemic declaration.

    “Yale New Haven Psychiatric Hospital decided to discontinue in-person IOP services within 3 business days of the World Health Organization’s pandemic declaration [36].”

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Authors
Childs, A. W., Unger, A., & Li, L.
Affiliations
Yale New Haven Hospital (US)
Corresponding author
Childs, Amber W
Venue
Journal of the American Medical Informatics Association
Published
2020-08-02
Volume
27
Issue
9
Pages
1420-1424
ISSN
  • 1067-5027 (ISSN-L)
  • 1527-974X
OpenAlex
W3042579182
Cited by
41
References
4
Citations by year
2026: 2 · 2025: 4 · 2024: 2 · 2023: 8 · 2022: 5 · 2021: 19 · 2020: 1
FWCI
6.19
Type
journal article
Language
en
Open access
Locations
  • Journal of the American Medical Informatics Association (publishedVersion)
  • PubMed Central (publishedVersion)
  • PubMed (publishedVersion)
Funders
  • National Institutes of Health (UL1TR001863)
  • National Center for Advancing Translational Sciences
Topics
  • Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
  • Social Sciences › Psychology › Clinical Psychology › Psychiatric care and mental health services
  • Social Sciences › Psychology › Clinical Psychology › COVID-19 and Mental Health
Keywords
telemedicine, group therapy, COVID-19 pandemic, telehealth infrastructure, telehealth policy, social distancing
MeSH terms
COVID-19, Adolescent, Ambulatory Care, Connecticut, Hospitals, Psychiatric, Humans, Pneumonia, Viral, Psychotherapy, Group, Quality of Health Care, Telemedicine, Coronavirus Infections, Electronic Health Records, Pandemics

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