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Assessing the Utility of ChatGPT Throughout the Entire Clinical Workflow
Open accessAbstract
IMPORTANCE: Large language model (LLM) artificial intelligence (AI) chatbots direct the power of large training datasets towards successive, related tasks, as opposed to single-ask tasks, for which AI already achieves impressive performance. The capacity of LLMs to assist in the full scope of iterative clinical reasoning via successive prompting, in effect acting as virtual physicians, has not yet been evaluated. OBJECTIVE: To evaluate ChatGPT's capacity for ongoing clinical decision support via its performance on standardized clinical vignettes. DESIGN: We inputted all 36 published clinical vignettes from the Merck Sharpe & Dohme (MSD) Clinical Manual into ChatGPT and compared accuracy on differential diagnoses, diagnostic testing, final diagnosis, and management based on patient age, gender, and case acuity. SETTING: ChatGPT, a publicly available LLM. PARTICIPANTS: Clinical vignettes featured hypothetical patients with a variety of age and gender identities, and a range of Emergency Severity Indices (ESIs) based on initial clinical presentation. EXPOSURES: MSD Clinical Manual vignettes. MAIN OUTCOMES AND MEASURES: We measured the proportion of correct responses to the questions posed within the clinical vignettes tested. RESULTS: ChatGPT achieved 71.7% (95% CI, 69.3% to 74.1%) accuracy overall across all 36 clinical vignettes. The LLM demonstrated the highest performance in making a final diagnosis with an accuracy of 76.9% (95% CI, 67.8% to 86.1%), and the lowest performance in generating an initial differential diagnosis with an accuracy of 60.3% (95% CI, 54.2% to 66.6%). Compared to answering questions about general medical knowledge, ChatGPT demonstrated inferior performance on differential diagnosis (β=-15.8%, p<0.001) and clinical management (β=-7.4%, p=0.02) type questions. CONCLUSIONS AND RELEVANCE: ChatGPT achieves impressive accuracy in clinical decision making, with particular strengths emerging as it has more clinical information at its disposal.
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“Overall, the use of AI chatbots in nursing education faces multifaceted challenges, including technological limitations, ethical considerations, and social acceptance (59).”
From Digital affordances of AI chatbots in nursing education: a systematic review of learning gains and gaps in the evidence (2026) · cites this paper as [59]
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Large language models in medicine
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“Present-day LLMs, such as ChatGPT, are considered to have a promising accuracy in clinical decision-making, 11,12 diagnosis, 13 symptom-assessment, and triage-advise.”
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“On the basis of the current body of literature, this technology has many potential applications, from administrative tasks to gathering and enhancing medical knowledge ( Table ).”
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“…medical questions (e.g. one study showed ChatGPT outright refused to provide a diagnosis in such situations despite established standards of care [33], racial and cultural biases inherent in training datasets that can cause patient harm, LLMs’ inabilities to account for the complexities of body…”
BackgroundTemsah, M.-H., Aljamaan, F., Malki, K. H., Alhasan, K., Altamimi, I., Aljarbou, R., Bazuhair, F., Alsubaihin, A., Abdulmajeed, N., Alshahrani, F. S., et al. (2023) · Healthcare · doi:10.3390/healthcare11131812 · Cited by 179
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Rosoł, M., Gąsior, J. S., Łaba, J., Korzeniewski, K., & Młyńczak, M. (2023) · Scientific Reports · doi:10.1038/s41598-023-46995-z · Cited by 164
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Assessing the capabilities of ChatGPT to improve additive manufacturing troubleshooting
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“A model’s ability to identify subtle patterns in data could offer additional diagnostic support by recommending or interpreting laboratory and imaging studies [30,51,52,61].”
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Chiesa-Estomba, C. M., Lechien, J. R., Vaira, L. A., Brunet, A., Cammaroto, G., Mayo‐Yáñez, M., Barrueco, Á. S., & Saga-Gutiérrez, C. (2023) · European Archives of Oto-Rhino-Laryngology · doi:10.1007/s00405-023-08104-8 · Cited by 106
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Hoppe, J. M., Auer, M. K., Strüven, A. K., Maßberg, S., & Stremmel, C. (2024) · Journal of Medical Internet Research · doi:10.2196/56110 · Cited by 100
“The rate of correctly identifying a diagnosis among the top 5 suggested differential diagnoses was slightly over 80% for both physicians and ChatGPT [7-9].”
Beaulieu-Jones, B. R., Berrigan, M. T., Shah, S., Marwaha, J. S., Lai, S.-L., & Brat, G. A. (2024) · Surgery · doi:10.1016/j.surg.2023.12.014 · Cited by 83
Benefits, limits, and risks of ChatGPT in medicine
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“When tested against the Merck Sharp & Dohme Clinical Manual vignettes, ChatGPT demonstrated 71.7% overall accuracy in clinical decision-making across 36 cases (Rao et al., 2023).”
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Mello, M. M., & Guha, N. (2023) · JAMA Health Forum · doi:10.1001/jamahealthforum.2023.1938 · Cited by 80
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Balloccu, S., Schmidtová, P., Lango, M., & Dusek, O. (2024) · Proceedings of the 18th Conference of the European Chapter of the Association for Computational Linguistics (Volume 1: Long Papers) · doi:10.18653/v1/2024.eacl-long.5 · Cited by 70
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“Rao et al. [35] assessed ChatGPT ’ s accuracy in answering clinical reasoning questions and reported an accuracy range of 43 % – 81 % across 20 simulations.”
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“For instance, the use of ChatGPT in making diagnoses and patient management using clinical vignettes may enhance student learning experience and increase accessibility to learning resources [26].”
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“[27] Nonetheless, it seems that the initial differential diagnosis generation is a difficult domain, since these algorithms frequently exhibit subpar performance.”
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On the limitations of large language models in clinical diagnosisPreprint
Reese, J., Daniš, D., Caufield, J. H., Groza, T., Casiraghi, E., Valentini, G., Mungall, C., & Robinson, P. N. (2023) · medRxiv · doi:10.1101/2023.07.13.23292613 · Cited by 47
Cirone, K. D., Akrout, M., Abid, L., & Oakley, A. M. (2024) · JMIR Dermatology · doi:10.2196/55508 · Cited by 43
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“However, reference to the work of Rao et al. [16] is enlightening.”
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“It has shown impressive accuracy in a number of specialized applications, including in medicine, displaying remarkable accuracy in tasks such as the choice of appropriate imaging modalities in emergent settings to diagnosis and clinical management in clinical vignettes [8–10].”
Self-citationThe impact of Chat Generative Pre-trained Transformer (ChatGPT) on medical education
Heng, J. J. Y., Teo, D. B. S., & Tan, L. F. (2023) · Postgraduate Medical Journal · doi:10.1093/postmj/qgad058 · Cited by 41
Al-Sharif, E. M., Penteado, R. C., Jalbout, N. D. E., Topilow, N. J., Shoji, M. K., Kikkawa, D. O., Liu, C. Y., & Korn, B. S. (2024) · Ophthalmic Plastic and Reconstructive Surgery · doi:10.1097/iop.0000000000002567 · Cited by 40
ChatGPT versus NASS clinical guidelines for degenerative spondylolisthesis: a comparative analysis.
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“Chat-GPT is distinct from non-generative AI models in its ability to generate novel content, making it a valuable resource for clinicians exploring its potential to synthesize scientific literature for clinical decision-making [7–9].”
Self-citationLiu, F., Chang, X., Zhu, Q., Huang, Y., Li, Y., & Wang, H. (2024) · BMC Medical Education · doi:10.1186/s12909-024-06232-1 · Cited by 35
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Self-citationRisk stratification of thyroid nodules: Assessing the suitability of ChatGPT for text-based analysis
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“It is still uncertain whether these chatbots can consistently offer reliable information to healthcare professionals and assist them in making informed clinical decisions [10, 16, 17].”
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“Further examples of ChatGPT’s applications in health care analytics and decision-making include the work of Hirosawa et al [30] for differential diagnosis list generation and that of Rao et al [31,32] for clinical decision-making support including cancer screening.”
ChatGPT in Occupational Medicine: A Comparative Study with Human Experts
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“ChatGPT could also be of valuable assistance to physicians in their clinical decision-making [21] by generating accurate lists of differential diagnoses [22] and providing insights for cancer screening decisions [23].”
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Sievert, M., Aubreville, M., Mueller, S. K., Eckstein, M., Breininger, K., Iro, H., & Goncalves, M. (2024) · European Archives of Oto-Rhino-Laryngology · doi:10.1007/s00405-024-08476-5 · Cited by 25
“Standardized diagnosis is also possible by designing chat-bots to adhere to established medical guidelines, reducing human error and variability in interpretations and potentially enhancing diagnostic outcomes [23, 24].”
Racial, ethnic, and sex bias in large language model opioid recommendations for pain management
Young, C. C., Enichen, E. J., Rao, A. S., & Succi, M. D. (2024) · Pain · doi:10.1097/j.pain.0000000000003388 · Cited by 26
Self-citationWill ChatGPT be Able to Replace a Spine Surgeon in the Clinical Setting?
Chalhoub, R., Mouawad, A., Aoun, M., Daher, M., El-Sett, P., Kreichati, G. E., Kharrat, K. E., & Sebaaly, A. (2024) · World Neurosurgery · doi:10.1016/j.wneu.2024.02.101 · Cited by 24
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Bias Sensitivity in Diagnostic Decision-Making: Comparing ChatGPT with Residents
Schmidt, H. G., Rotgans, J. I., & Mamede, S. (2024) · Journal of General Internal Medicine · doi:10.1007/s11606-024-09177-9 · Cited by 22
Aljamaan, F., Malki, K. H., Alhasan, K. A., Jamal, A. A., Altamimi, I., Khayat, A., Alhaboob, A. A. N., Abdulmajeed, N., Alshahrani, F. S., Saad, K., et al. (2024) · Heliyon · doi:10.1016/j.heliyon.2024.e28962 · Cited by 25
“AI chatbots, such as ChatGPT, have the potential to revolutionize the way healthcare is delivered [7 – 9].”
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“In another study, Rao et al. demonstrated the ability of ChatGPT to accurately generate differential diagnoses, suggest appropriate diagnostic tests, and reasonably deduce final diagnoses using medical vignettes published in the Merck Sharpe and Dohme (MSD) clinical manual [9].”
MethodAlmekkawi, A. K., Caruso, J. P., Anand, S., Hawkins, A., Rauf, R., Al-Shaikhli, M., Aoun, S. G., & Bagley, C. A. (2024) · World Neurosurgery · doi:10.1016/j.wneu.2024.11.114 · Cited by 18
Makhoul, M., Melkane, A. E., Khoury, P. E., Hadi, C. E., & Matar, N. E. (2024) · European Archives of Oto-Rhino-Laryngology · doi:10.1007/s00405-024-08509-z · Cited by 18
“Recent advances in artificial intelligence (AI) have given rise to powerful linguistic models such as Chat-Based Generative Pre-Trained Transformer (ChatGPT) [1, 2].”
AI in radiography education: Evaluating multiple-choice questions difficulty and discrimination
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“Therefore, it can be used as a support tool but cannot replace professionals’ specialized knowledge and experience for use in the medical field 5, 37, 46) .”
MethodPotential of ChatGPT in facilitating research in radiation oncology?
Gückenberger, M., Andratschke, N. H., Ahmadsei, M., Christ, S. M., Heusel, A. E., Kamal, S., Kroese, T. E., Looman, E. L., Reichl, S., Badra, E. V., et al. (2023) · Radiotherapy and Oncology · doi:10.1016/j.radonc.2023.109894 · Cited by 19
Two artificial intelligence models underperform on examinations in a veterinary curriculum
Coleman, M. C., & Moore, J. N. (2024) · Journal of the American Veterinary Medical Association · doi:10.2460/javma.23.12.0666 · Cited by 16
Young, C. C., Enichen, E. J., Rao, A. S., Hilker, S., Butler, A. M., Laird, J., & Succi, M. D. (2024) · medRxiv · doi:10.1101/2024.08.06.24311544 · Cited by 16
Self-citationSpennemann, D. H. R. (2023) · Preprints.org · doi:10.20944/preprints202308.1271.v1 · Cited by 14
Potential Benefits and Perils of Incorporating ChatGPT to the Movement Disorders Clinic
Deik, A. (2023) · Journal of Movement Disorders · doi:10.14802/jmd.23072 · Cited by 13
Harnessing the open access version of ChatGPT for enhanced clinical opinions
Tenner, Z. M., Cottone, M., & Chavez, M. R. (2024) · PLOS Digital Health · doi:10.1371/journal.pdig.0000355 · Cited by 13
Liang, Z., Li, J., Tang, Y.-H., Zhang, Y., Chen, C.-Y., Li, S., Wang, X., Xu, X., Zhuang, Z., He, S., et al. (2024) · Scientific Reports · doi:10.1038/s41598-024-69735-3 · Cited by 12
Abhari, S., Afshari, Y., Fatehi, F., Salmani, H., Garavand, A., Chumachenko, D., Zakerabasali, S., & Morita, P. P. (2024) · Annals of Medicine and Surgery · doi:10.1097/ms9.0000000000002716 · Cited by 13
“Firstly, there was a signi fi cant emphasis on comparing ChatGPT ’ s performance with expert opinion and physicians ’ decision -making [37,38,40,49] .”
Foundation Models: From Current Developments, Challenges, and Risks to Future Opportunities
Hussain, A., Ali, S., Farwa, U. E., Mozumder, M. A. I., & Kim, H.-C. (2025) · International Conference on Advanced Communications Technology (ICACT) · doi:10.23919/icact63878.2025.10936649 · Cited by 16
“…particular, it is important to emphasize the great potential of FMs since they are capable of offering rather high-quality data, which may greatly contribute to the overall elimination of problems related to data deficit, abundance, and privacy in the sphere of medicine and healthcare [3, 16, 17].”
Rao, A. S., Mu, A., Enichen, E. J., Gupta, D., Hall, N., Koranteng, E., Marks, W., Senter-Zapata, M. J., Whitehead, D. C., White, B. A., et al. (2025) · Annals of Biomedical Engineering · doi:10.1007/s10439-025-03701-6 · Cited by 13
“Already, LLM-based tools have achieved impressive performance in the diagnosis and management of various conditions and demonstrated utility in improving the efficiency of clinical workflows [8, 12, 15–19, 28 –30 ].”
Self-citationHow Reliable is ChatGPT as a Novel Consultant in Infectious Diseases and Clinical Microbiology?
Tunçer, G., & Güçlü, K. G. (2024) · Infectious Diseases and Clinical Microbiology · doi:10.36519/idcm.2024.286 · Cited by 10
Battle of the Bots: Solving Clinical Cases in Osteoarticular Infections With Large Language Models
Borgonovo, F., Matsuo, T., Petri, F., Amin Alavi, S. M., Mazudie Ndjonko, L. C., Gori, A., & Berbari, E. F. (2025) · Mayo Clinic Proceedings: Digital Health · doi:10.1016/j.mcpdig.2025.100230 · Cited by 10
The Utility and Limitations of Artificial Intelligence-Powered Chatbots in Healthcare
Hayat, J., Lari, M., Alherz, M., & Lari, A. (2024) · Cureus · doi:10.7759/cureus.73127 · Cited by 11
Cheng, H. Y. (2024) · JMIR Formative Research · doi:10.2196/63494 · Cited by 9
ChatGPT and other artificial intelligence chatbots and biomedical writing
Gurha, P., Ishaq, N., & Marian, A. J. (2023) · The Journal of Cardiovascular Aging · doi:10.20517/jca.2023.13 · Cited by 9
Evaluation of a novel large language model (LLM)-powered chatbot for oral boards scenarios
Silvestri, C. J., Roshal, J. A., Shah, M. M., Widmann, W. D., Townsend, C. M., Brian, R., L’Huillier, J. C., Navarro, S. M., Lund, S. B., & Sathe, T. S. (2024) · Global Surgical Education - Journal of the Association for Surgical Education · doi:10.1007/s44186-024-00303-z · Cited by 15
“These models have been employed to generate ABS In-Training Examination (ABSITE) questions [22], create diagnostic and patient management vignettes [23], and simulate virtual patients for practicing history taking skills [24].”
Optimizing ChatGPT’s Interpretation and Reporting of Delirium Assessment Outcomes: Exploratory Study
Choi, Y. K., Lin, S., Fick, D. M., Shulman, R. W., Lee, S., Shrestha, P., & Santoso, K. P. (2024) · JMIR Formative Research · doi:10.2196/51383 · Cited by 9
“A study by Rao et al [6] delved deeper into ChatGPT’s potential examining its capacity to support comprehensive iterative clinical reasoning through sequential prompts, demonstrating ChatGPT’s ability to incorporate information from earlier parts of a conversation into downstream responses.”
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ChatGPT in medical literature – a concise review and SWOT analysisPreprint
Gödde, D., Nöhl, S., Wolf, C., Rupert, Y., Rimkus, L., Ehlers, J. P., Breuckmann, F., & Sellmann, T. (2023) · medRxiv · doi:10.1101/2023.05.06.23289608 · Cited by 8
Spennemann, D. H. R. (2023) · Publications · doi:10.3390/publications11030045 · Cited by 17
Assessing ChatGPT's use of person-first language in healthcare conversations
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Chatbots vs andrologists: Testing 25 clinical cases
Perrot, O., Schirmann, A., Vidart, A., Guillot‐Tantay, C., Izard, V., Lebrét, T., Boillot, B., Mesnard, B., Lebacle, C. M., & Madec, F.-X. (2024) · The French Journal of Urology · doi:10.1016/j.fjurol.2024.102636 · Cited by 7
Assessing the research landscape and clinical utility of large language models: A scoping reviewPreprint
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Rao, A. S., Prasad, S., Lee, R. S., Farrell, S., McKinley, S. K., & Succi, M. D. (2025) · Mayo Clinic Proceedings Digital Health · doi:10.1016/j.mcpdig.2025.100241 · Cited by 6
Self-citationSengupta, P., Dutta, S., Chakravarthi, S., Jegasothy, R., Jeganathan, R., & Pichumani, A. (2023) · Gynecology and Obstetrics Clinical Medicine · doi:10.1016/j.gocm.2023.09.002 · Cited by 6
Rao, A. S., Dreyer, K. J., & Succi, M. D. (2023) · Journal of the American College of Radiology · doi:10.1016/j.jacr.2023.08.026 · Cited by 6
Self-citationValidation of the QAMAI tool to assess the quality of health information provided by AIPreprint
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“Similarly, medical professionals must not abdicate their clinical judgment and decision-making responsibilities to AI, despite its capacity to process and analyze vast amounts of data rapidly [17].”
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“Rao et al. (25) also reported overall accuracy for ChatGPT at 71.7%, with the highest performance in final diagnosis and the lowest in initial differential diagnosis.”
BackgroundInfluentialChatGPT and Higher Education: A Pathway to Unprecedented Progress
Almahasees, Z. M., Awabdeh, A. A., & Mahmoud, S. (2024) · Journal of Higher Education Theory and Practice · doi:10.33423/jhetp.v24i5.7004 · Cited by 10
The Genie Is Out of the Bottle
Morales-Ramirez, P., Mishek, H., & Dasgupta, A. (2023) · Obstetrics and Gynecology · doi:10.1097/aog.0000000000005446 · Cited by 4
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Precisión de ChatGPT en el diagnóstico de entidades clínicas en el ámbito de la medicina interna
Andrade-Castellanos, C. A., la Paz, M. T. T.-D., & Farfán-Flores, P. E. (2023) · Gaceta Médica de México · doi:10.24875/gmm.23000297 · Cited by 3
Metadata
- Authors
- Rao, A., Pang, M., Kim, J., Kamineni, M., Lie, W., Prasad, A. K., Landman, A., Dreyer, K. J., & Succi, M. D.
- Affiliations
- Harvard University (US)
- Brigham and Women's Hospital (US)
- Massachusetts General Hospital (US)
- Corresponding author
- Succi, Marc D.
- ORCID
- Venue
- medRxiv
- Publisher
- openRxiv
- Published
- 2023-02-26
- PMC
- PMC9980239
- OpenAlex
- W4322208207
- Cited by
- 134
- References
- 24
- Citations by year
- 2026: 8 · 2025: 20 · 2024: 55 · 2023: 50
- Type
- posted content
- Language
- en
- Open access
- green
- doi.org
- Locations
- medRxiv (acceptedVersion)
- PubMed (publishedVersion)
- PubMed Central (submittedVersion)
- Funders
- National Institutes of Health
- National Institute of General Medical Sciences (T32GM144273)
- Topics
- Health Sciences › Medicine › Health Informatics › Artificial Intelligence in Healthcare and Education
- Health Sciences › Health Professions › Health Information Management › Artificial Intelligence in Healthcare
- Health Sciences › Medicine › Family Practice › Clinical Reasoning and Diagnostic Skills
- Keywords
- ChatGPT, large language models, clinical decision support, differential diagnosis, clinical vignettes, emergency medicine, clinical reasoning, diagnostic accuracy, clinical management, Emergency Severity Index
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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