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Supply chain management: an empirical study of its impact on performance
Abstract
Total quality management, supply base management, customer driven corporate policy, and other elements of supply chain management are frequently cited as strategic options to achieve competitive success in the 1990s. However, attempts by companies to implement these options have not been universally successful and have in many cases failed to yield the desired results. This study presents details of a survey carried out to determine whether particular quality management, supply base management, and customer relations practices can impact corporate performance. In addition it examines the impact analyzing the competitive environment has on performance. Regression models identify several factors that directly and positively impact corporate performance. These include the extent to which companies analyze the strategies of competitors and determine future customer requirements, and the commitment they have to evaluating performance throughout the supply chain.
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Cites
Coefficient Alpha and the Internal Structure of Tests
Cronbach, L. J. (1951) · Psychometrika · doi:10.1007/bf02310555 · Cited by 43,931
Cited by
A framework of supply chain management literature
Tan, K. C. (2001) · European Journal of Purchasing & Supply Management · doi:10.1016/s0969-7012(00)00020-4 · Cited by 895
Self-citationCustomization and real time information access in integrated eBusiness supply chain relationships
Klein, R. (2007) · Journal of Operations Management · doi:10.1016/j.jom.2007.03.001 · Cited by 108
A contextual analysis of the impact of strategic sourcing and E-procurement on performance
Kim, M., Suresh, N. C., & Kocabasoglu-Hillmer, C. (2015) · Journal of Business & Industrial Marketing · doi:10.1108/jbim-01-2012-0010 · Cited by 54
Using the pairwise comparison method to assess competitive priorities within a supply chain
Saarijärvi, H., Kuusela, H., & Spence, M. T. (2012) · Industrial Marketing Management · doi:10.1016/j.indmarman.2011.06.031 · Cited by 26
Metadata
- Authors
- Tan, K., Kannan, V. R., Handfield, R. B., & Ghosh, S.
- Venue
- International Journal of Operations & Production Management
- Publisher
- Emerald
- Published
- 1999-10-01
- Volume
- 19
- Issue
- 10
- Pages
- 1034-1052
- ISSN
- 0144-3577 (ISSN-L)
- OpenAlex
- W2054678350
- Cited by
- 407
- References
- 1
- FWCI
- 10.33
- Type
- journal article
- Language
- en
- Open access
- closed
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- Tan, K., Kannan, V. R., Handfield, R. B., & Ghosh, S. (1999). Supply chain management: an empirical study of its impact on performance. International Journal of Operations & Production Management. https://doi.org/10.1108/01443579910287064
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
