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Cited by 384

The DOI matches its Crossref record; 38 of the 38 references it cites were found in a registry or an index.

Internet‐based ICT adoption: evidence from Malaysian SMEs

Sin Tan, Khong, Choy Chong, Siong, Lin, Binshan, Cyril Eze, Uchenna·2009·Industrial Management & Data Systems

Abstract

Purpose: The purpose of this paper is to investigate the innovative characteristics, benefits, and barriers influencing internet‐based information and communications technology (ICT) adoption among the small and medium enterprises (SMEs). Design/methodology/approach: A questionnaire‐based survey was used to collect data from 406 managers or owners of SMEs in the southern region of Malaysia. Findings: The results suggest that internet‐based ICT adoption provides a low cost yet effective communication tool for customers. However, security continues to be a major barrier. Finding on cost as a barrier is mixed. The inferential statistics reveal that relative advantage, compatibility, complexity, observability, and security are significant factors influencing internet‐based ICT adoption. Research limitations/implications: The study focuses only on the SMEs in the southern region of Malaysia. Practical implications: The findings offer valuable insights to policy makers in general and to the SMEs in particular on the significance of the measured characteristics and the associated benefits and barriers of internet‐based ICT adoption. Originality/value: The study is perhaps one of the first to comprehensively address internet‐based ICT adoption among the SMEs through the use of a wide range of variables.

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Metadata

Authors
Sin Tan, K., Choy Chong, S., Lin, B., & Cyril Eze, U.
Venue
Industrial Management & Data Systems
Publisher
Emerald
Published
2009-03-13
Volume
109
Issue
2
Pages
224-244
ISSN
0263-5577 (ISSN-L)
OpenAlex
W2065161051
Cited by
384
References
38
FWCI
40.40
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: Internet‐based ICT adoption: evidence from Malaysian SMEs. https://app.cochat.ai/papers/10.1108/02635570910930118
The paper
Sin Tan, K., Choy Chong, S., Lin, B., & Cyril Eze, U. (2009). Internet‐based ICT adoption: evidence from Malaysian SMEs. Industrial Management & Data Systems. https://doi.org/10.1108/02635570910930118

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.