The DOI matches its Crossref record, with a small difference in title or year.
Electronic government as a paradigm shift for efficient public services: Opportunities and challenges for Nigerian government
Abstract
Purpose Nigeria has set up an e‐government initiative termed the “National e‐Government Strategy” (NeGSt) for the purpose of using ICT infrastructure to enhance public services. It was expected that e‐government would enable the Nigerian government at all levels to render efficiencies in the public sector, ensure higher productivity and economic growth, foster national competitiveness and lead to the attainment of the vision 20‐2020. Regrettably, the e‐services envisaged seem not to be impacting much on public service delivery in the country. The aim of this paper is to examine the benefits and the status of e‐government in Nigeria, the barriers to the accomplishment of the goal, and some ways out. Design/methodology/approach A total of ten federal government ministries in Nigeria that have an official website were sampled. The study population was 100 randomly drawn employees in the ministries, and a structured questionnaire and oral interviews were used. Data were analyzed using frequency tables, simple percentages, and bar charts. Findings The study finds that e‐government would provide faster access to government information, lower administrative costs, increase transparency in government ministries, and reduce bribery and corruption, among others. These opportunities are threatened by low bandwidth and internet penetration, inadequate ICT infrastructure and technicians, incessant power outages, technological obsolescence, and other barriers. The Nigerian government shoul…
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Doran, N. M., Puiu, S., Bădîrcea, R. M., Pirtea, M. G., Doran, M. D., Ciobanu, G., & Mihit, L. D. (2023) · Electronics · doi:10.3390/electronics12030641 · Cited by 76
Metadata
- Authors
- Asogwa, B. E.
- Affiliations
- University of Nigeria (NG)
- Corresponding author
- Asogwa, Brendan E.
- ORCID
- Asogwa, Brendan E.
- Venue
- Library Hi Tech
- Publisher
- Emerald
- Published
- 2013-03-01
- Volume
- 31
- Issue
- 1
- Pages
- 141-159
- ISSN
- 0737-8831 (ISSN-L)
- OpenAlex
- W1592612714
- Cited by
- 120
- References
- 0
- Citations by year
- 2026: 5 · 2025: 10 · 2024: 14 · 2023: 16 · 2022: 8 · 2021: 6 · 2020: 5 · 2019: 8 · 2018: 11 · 2017: 10 · 2016: 9 · 2015: 11 · 2014: 5 · 2013: 2
- FWCI
- 53.19
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Library Hi Tech (publishedVersion)
- Topics
- Social Sciences › Political Science and International Relations › E-Government and Public Services
- Social Sciences › Political Science and International Relations › Public Administration in Developing Nations
- Social Sciences › Economics, Econometrics and Finance › Economics and Econometrics › ICT Impact and Policies
- Keywords
- e-government, public service delivery, Nigeria, online services, barriers to e-government adoption, ICT infrastructure, internet penetration, power outages, digital public services, developing countries
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