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Cited by 5,564Digital Platforms and EconomicsBusiness Strategies and InnovationInnovation and Knowledge Management

Value creation in E‐business

Amit, Raphael, Zott, Christoph·2001·Strategic Management Journal
DOI 10.1002/smj.187
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Abstract

We explore the theoretical foundations of value creation in e‐business by examining how 59 American and European e‐businesses that have recently become publicly traded corporations create value. We observe that in e‐business new value can be created by the ways in which transactions are enabled. Grounded in the rich data obtained from case study analyses and in the received theory in entrepreneurship and strategic management, we develop a model of the sources of value creation. The model suggests that the value creation potential of e‐businesses hinges on four interdependent dimensions, namely: efficiency, complementarities, lock‐in, and novelty. Our findings suggest that no single entrepreneurship or strategic management theory can fully explain the value creation potential of e‐business. Rather, an integration of the received theoretical perspectives on value creation is needed. To enable such an integration, we offer the business model construct as a unit of analysis for future research on value creation in e‐business. A business model depicts the design of transaction content, structure, and governance so as to create value through the exploitation of business opportunities. We propose that a firm's business model is an important locus of innovation and a crucial source of value creation for the firm and its suppliers, partners, and customers. Copyright © 2001 John Wiley & Sons, Ltd.

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Crossref · 10.1002/smj.187

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  • Digital transformation is a widespread phenomenon within organizations where organizations' business models are fundamentally transformed by innovative digital technologies.

    “In summary, digital transformation is a widespread phenomenon within organizations where organizations' business models are fundamentally transformed by innovative digital technologies.”

    From Exploring Human Resource Management Digital Transformation in the Digital Age (2024) · cites this paper as Amit & Zott, 2001

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Authors
Amit, R., & Zott, C.
Affiliations
  • University of Pennsylvania (US)
  • INSEAD (FR)
Corresponding author
Amit, Raphael
ORCID
Venue
Strategic Management Journal
Publisher
Wiley
Published
2001-06
Volume
22
Issue
6-7
Pages
493-520
ISSN
  • 0143-2095 (ISSN-L)
  • 1097-0266
DOI
10.1002/smj.187
OpenAlex
W2032285541
Cited by
5,564
References
6
Citations by year
2026: 153 · 2025: 187 · 2024: 224 · 2023: 294 · 2022: 284 · 2021: 321 · 2020: 332 · 2019: 358 · 2018: 325 · 2017: 339 · 2016: 271 · 2015: 337 · 2014: 292 · 2013: 311 · 2012: 232
FWCI
310.44
Type
journal article
Language
en
Open access
closed
Licence
onlinelibrary.wiley.com/termsAndConditions#vor (vor, 5 d)
Locations
Strategic Management Journal (publishedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Digital Platforms and Economics
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Business Strategies and Innovation
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Innovation and Knowledge Management
Keywords
value creation, e-commerce, business models, transaction cost economics, lock-in, complementarity, novelty, efficiency, entrepreneurship theory, strategic management theory, innovation

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