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Cited by 498

The DOI matches its Crossref record; 12 of the 12 references it cites were found in a registry or an index.

Understanding online community user participation: a social influence perspective

Zhou, Tao·2011·Internet Research

Abstract

Purpose: The purpose of this study is to examine the determinants of online community user participation from a social influence perspective. Design/methodology/approach: Based on 450 valid responses collected from a survey questionnaire, structural equation modeling (SEM) technology was employed to examine the research model. Findings: The results show that both social identity and group norm have significant effects on user participation. In addition, group norm affects social identity. It was not possible to find the effect of subjective norm on participation intention. Research limitations/implications: This research is limited to a particular sample: students. Thus the results need to be generalized to other samples, such as working professionals. Originality/value: Extant research has mainly focused on the effects of user motivations such as perceived usefulness, trust and commitment on online community user behavior, and seldom considered the effects of social processes including compliance, identification and internalization on user behavior. This research tries to fill the gap.

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Metadata

Authors
Zhou, T.
Venue
Internet Research
Publisher
Emerald
Published
2011-01-28
Volume
21
Issue
1
Pages
67-81
ISSN
1066-2243 (ISSN-L)
OpenAlex
W2003413782
Cited by
498
References
12
FWCI
115.68
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: Understanding online community user participation: a social influence perspective. https://app.cochat.ai/papers/10.1108/10662241111104884
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Zhou, T. (2011). Understanding online community user participation: a social influence perspective. Internet Research. https://doi.org/10.1108/10662241111104884

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.