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Cited by 61International Student and Expatriate ChallengesGlobal and Cross-Cultural ManagementCultural Differences and Values

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Cross‐cultural social intelligence: An assessment for employees working in cross‐national contexts

Evelina Ascalon, Ma., Schleicher, Deidra J., Born, Marise Ph.·2008·Cross Cultural Management: An International Journal
DOI 10.1108/13527600810870570
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Abstract

Purpose The aim of the paper is to discuss the concept of cross‐cultural social intelligence (CCSI), its relevance for both selecting and developing expatriates and other employees working in cross‐cultural contexts, the development of a situational judgment test to assess CCSI, and practical “lessons learned” in each of these areas. Design/methodology/approach The four phases of the development and validation of the CCSI measure (using a total of 184 cross‐cultural SMEs) were developing the scenarios and the response alternatives, the content analysis, and establishing construct validity. Findings The results from the content analysis and construct validation provide support for the use of the CCSI in cross‐cultural situations. Research limitations/implications The CCSI has not yet been validated in a criterion‐related way (i.e. based on relations to job performance). This should be done before using for selection. Practical implications Possible uses for the CCSI in organisations include selection and/or promotion of expatriates and other employees in cross‐cultural contexts and several types of training and development initiatives. This instrument is offered (free of charge) to any interested managers or HR practitioners. Originality/value Despite the expressed need for instruments of this sort, nothing similar currently exists (especially not a theoretically grounded and empirically sound instrument). In addition, the “lessons learned” provide practical advice to others e…

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Metadata

Authors
Evelina Ascalon, M., Schleicher, D. J., & Born, M. P.
Affiliations
  • Purdue University West Lafayette (US)
  • Erasmus University Rotterdam (NL)
ORCID
Venue
Cross Cultural Management: An International Journal
Publisher
Emerald
Published
2008-05-02
Volume
15
Issue
2
Pages
109-130
ISSN
1352-7606 (ISSN-L)
DOI
10.1108/13527600810870570
OpenAlex
W1520336400
Cited by
61
References
56
Citations by year
2026: 2 · 2025: 2 · 2024: 4 · 2023: 3 · 2022: 1 · 2021: 4 · 2020: 6 · 2018: 2 · 2017: 1 · 2016: 4 · 2015: 4 · 2014: 7 · 2013: 4 · 2012: 4
FWCI
14.72
Type
journal article
Language
en
Open access
closed
Licence
www.emerald.com/insight/site-policies (tdm)
Locations
Cross Cultural Management An International Journal (publishedVersion)
Topics
  • Social Sciences › Communication › International Student and Expatriate Challenges
  • Social Sciences › Business, Management and Accounting › Business and International Management › Global and Cross-Cultural Management
  • Social Sciences › Psychology › Social Psychology › Cultural Differences and Values
Keywords
situational judgment tests, expatriate selection, cross-cultural management, small and medium-sized enterprises, construct validity, personnel selection, employee training

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Evelina Ascalon, M., Schleicher, D. J., & Born, M. P. (2008). Cross‐cultural social intelligence: An assessment for employees working in cross‐national contexts. Cross Cultural Management: An International Journal. https://doi.org/10.1108/13527600810870570