The DOI matches its Crossref record; 50 of the 51 references it cites were found in a registry or an index.
Technology acceptance: a meta-analysis of the TAM: part 2
Abstract
Purpose: This paper is the second of two concerned with a meta‐analysis of the technology acceptance model (TAM). This part aims to present a rigorous and quantitative meta‐analytic review of 569 findings from 95 TAM studies as a basis for identifying gaps and providing guidelines for implementation management and conduct of future research. The paper also seeks to investigate the potential impact of methodological characteristics on the meta‐analytic findings. Design/methodology/approach: The approach consists of meta‐analysis following Hedges and Olkin's procedures, moderator‐analysis using homogeneity Q ‐values, analogue to ANOVA and weighted regression method. Findings: The dominant focus in empirical investigations of the TAM has been on modelling intention for its effect on self‐reported usage behaviour, while the attitudinal construct has been neglected. This raises three questions: whether the exclusion of attitude from the TAM is beneficial for understanding of technology usage behaviour in mandatory settings; whether the revised TAM holds equally for mandatory and voluntary settings; and whether the emphasis on measuring intentions and self‐report use rather than actual usage is warranted. An additional question answered in the meta‐analysis is about the relative importance of PU and PEOU. Originality/value: The paper provides a rigorous meta‐analysis to progress towards a unified view of the TAM.
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“There is also evidence that how strongly PEOU, or other variables for that matter, is related to attitudes, behavioral intentions, or actual use depends on factors such as subject type and technology type [36].”
From The Technology Acceptance Model: Its past and its future in health care (2010) · cites this paper as [36]
Citations
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Research works printed but not linked: 4
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- Hedges, L. and Olkin, I. (1985), Statistical Methods for Meta‐analysis, Academic Press, Orlando, FL.
- Rawstorne, P., Jayasuriya, R. and Caputi, P. (2000), “Issues in predicting and explaining usage behaviors with the TAM and the TPB when usage is mandatory”, Proceedings of the 21st International Conference on IS, Brisbane, Queensland, Australia, pp. 35‐44.
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Cited by
Sorted by citations
The Technology Acceptance Model: Its past and its future in health care
Holden, R. J., & Karsh, B.-T. (2010) · Journal of Biomedical Informatics · doi:10.1016/j.jbi.2009.07.002 · Cited by 2,669
Factors influencing acceptance of technology for aging in place: A systematic review
Peek, S. T. M., Wouters, E. J. M., van Hoof, J., Luijkx, K. G., Boeije, H. R., & Vrijhoef, H. J. M. (2014) · International Journal of Medical Informatics · doi:10.1016/j.ijmedinf.2014.01.004 · Cited by 1,206
The roles of initial trust and perceived risk in public’s acceptance of automated vehicles
Zhang, T., Tao, D., Qu, X., Zhang, X. Y., Lin, R., & Zhang, W. (2018) · Transportation Research Part C Emerging Technologies · doi:10.1016/j.trc.2018.11.018 · Cited by 900
A meta-analysis of mobile commerce adoption and the moderating effect of culture
Zhang, L., Zhu, J., & Liu, Q. (2012) · Computers in Human Behavior · doi:10.1016/j.chb.2012.05.008 · Cited by 541
Yousafzai, S., Foxall, G. R., & Pallister, J. (2010) · Journal of Applied Social Psychology · doi:10.1111/j.1559-1816.2010.00615.x · Cited by 559
Self-citation
Metadata
- Authors
- Yousafzai, S. Y., Foxall, G. R., & Pallister, J. G.
- Affiliations
- Cardiff University (GB)
- Venue
- Journal of Modelling in Management
- Publisher
- Emerald
- Published
- 2007-11-06
- Volume
- 2
- Issue
- 3
- Pages
- 281-304
- ISSN
- 1746-5664 (ISSN-L)
- OpenAlex
- W2915538221
- Cited by
- 257
- References
- 51
- Citations by year
- 2026: 8 · 2025: 12 · 2024: 16 · 2023: 34 · 2022: 19 · 2021: 18 · 2020: 13 · 2019: 14 · 2018: 18 · 2017: 11 · 2016: 14 · 2015: 23 · 2014: 15 · 2013: 11 · 2012: 10
- FWCI
- 9.84
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Modelling in Management (publishedVersion)
- ORCA Online Research @Cardiff (Cardiff University) (submittedVersion)
- Topics
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Gender Studies › Gender and Technology in Education
- Social Sciences › Business, Management and Accounting › Management Information Systems › Information Systems Theories and Implementation
- Keywords
- technology acceptance model, perceived usefulness, perceived ease of use, user intention, user attitudes
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