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Cited by 206Artificial Intelligence in EducationDigital Transformation of Higher EducationArtificial Intelligence Applications

The DOI matches its Crossref record; 8 of the 8 references it cites were found in a registry or an index.

AI: new source of competitiveness in higher education

Hannan, Erin, Liu, Shuguang·2023·Competitiveness Review: An International Business Journal
DOI 10.1108/cr-03-2021-0045
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Abstract

Purpose This paper aims to survey the current landscape of artificial intelligence (AI) applications in higher education institutions (HEIs) and recommend future directions. Design/methodology/approach This paper reviews the recent trends, showcases the applications and provides future directions through a review of current uses of AI in HEIs. Findings The results of this study highlight successful applications of AI technologies in three main areas of college operation: student learning experience; student support; and enrollment management. Research limitations/implications This review has important implications for early adopters of AI by HEIs in providing a competitive advantage. The limitation lies in the scope of the review. It is not comprehensive and does not cover other areas of college operations. Originality/value This is the first review about AI in higher education. It is of value in building future research and serving as a framework for AI applications in HEI.

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Crossref · 10.1108/cr-03-2021-0045

Cites

8 of 8 references verified0 citation errors · 0 not checkable

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Citations

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Show all 8 references

Research works printed but not linked: 4

  1. 2020, Individual personalized learning, Educational Considerations, 46
  2. IBM (2016), “IBM Watson education and Pearson to drive cognitive learning experiences for college students”, Press Release, 25 October, available at: www-03.ibm.com/press/us/en/pressrelease/50842.wss (accessed 30 September 2020).
  3. 2017, The AI revolution on campus, EDUCAUSE Review, 52, 10
  4. McGraw-Hill (2020), “McGraw-Hill selects Proctorio to deliver remote proctoring and browser locking capabilities within its digital course materials”, Press Release, 4 February, available at: www.mheducation.com/news-media/press-releases/mcgraw-hill-proctorio-delivers-remote-proctoring.html (accessed 7 March 2021).

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Metadata

Authors
Hannan, E., & Liu, S.
Affiliations
SUNY New Paltz (US)
ORCID
Liu, Shuguang
Venue
Competitiveness Review: An International Business Journal
Publisher
Emerald
Published
2021-08-09
Volume
33
Issue
2
Pages
265-279
ISSN
1059-5422 (ISSN-L)
DOI
10.1108/cr-03-2021-0045
OpenAlex
W3189189854
Cited by
172
References
8
Citations by year
2026: 32 · 2025: 66 · 2024: 49 · 2023: 23 · 2022: 2
FWCI
16.71
Type
journal article
Language
en
Open access
closed
Licence
www.emerald.com/insight/site-policies (tdm)
Locations
Competitiveness Review An International Business Journal incorporating Journal of Global Competitiveness (publishedVersion)
Topics
  • Social Sciences › Education › Artificial Intelligence in Education
  • Social Sciences › Education › Digital Transformation of Higher Education
  • Physical Sciences › Computer Science › Artificial Intelligence › Artificial Intelligence Applications
Keywords
artificial intelligence, higher education institutions, student learning experience, student support services, enrollment management, institutional competitiveness

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