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Cited by 120FinTech, Crowdfunding, Digital FinanceDigital Transformation in Financial ServicesHealth, Technology, Consumer Behavior

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The adoption of digital payments in emerging economies: challenges and policy responses

Putrevu, Jayaprada, Mertzanis, Charilaos·2024·Digital Policy, Regulation and Governance
DOI 10.1108/dprg-06-2023-0077
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Abstract

Purpose This paper aims to present a comprehensive overview of the emergence and significance of digital payments, focusing on their impact on competitiveness and the need for policy interventions. In addition, it explores the design of policies that promote the adoption of digital payments, highlighting the benefits they offer to providers and users. Design/methodology/approach The paper examines the technological advances that have driven the growth of digital payment systems. It identifies key requirements for successful adoption and discusses the associated risks, along with potential strategies to mitigate these risks. Findings The findings emphasize the importance of responsible implementation and safeguarding the well-being of end users to fully realize the benefits of digital payment adoption. Understanding the inherent risks and establishing effective risk mitigation mechanisms are crucial. This necessitates the development of appropriate infrastructure to support the provision of digital payment services. Research limitations/implications More research is needed to gain deeper insights into how emerging global trends in financial technology should be analyzed and understood by policymakers, service providers and users. Practical implications The findings of this study can guide policymakers, private sector managers and consumers in comprehending the effects of emerging digitalization trends and determining their adoption responses accordingly. Originality/value This…

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Citations

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Metadata

Authors
Putrevu, J., & Mertzanis, C.
Affiliations
Abu Dhabi University (AE)
ORCID
Venue
Digital Policy, Regulation and Governance
Publisher
Emerald
Published
2023-10-03
Volume
26
Issue
5
Pages
476-500
ISSN
2398-5038 (ISSN-L)
DOI
10.1108/dprg-06-2023-0077
OpenAlex
W4387170015
Cited by
120
References
1
Citations by year
2026: 55 · 2025: 54 · 2024: 11
FWCI
34.44
Type
journal article
Language
en
Open access
closed
Licence
www.emerald.com/insight/site-policies (tdm)
Locations
Digital Policy Regulation and Governance (publishedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Management Information Systems › FinTech, Crowdfunding, Digital Finance
  • Social Sciences › Economics, Econometrics and Finance › General Economics, Econometrics and Finance › Digital Transformation in Financial Services
  • Health Sciences › Health Professions › Health Information Management › Health, Technology, Consumer Behavior
Keywords
digital payments, emerging markets, fintech, fintech policy, policy responses, barriers to adoption, risk mitigation, digital payment infrastructure, competitiveness, digitalization

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