CoChat
Sign Up
Cited by 4

The DOI matches its Crossref record; 5 of the 5 references it cites were found in a registry or an index.

Exploring Indian working mothers' transition to involuntary telecommuting

Javad, Shahina, Nema, Priyanka, Chowdhary, Nimit·2023·Employee Relations: The International Journal
DOI 10.1108/er-10-2022-0467
Open this paper in CoChat — free account

Abstract

Purpose: During the COVID-19 pandemic, many working mothers in India adopted involuntary telecommuting work option for the first time. However, no research explored their adjustments and experiences in the new work setting. This paper aims to gain an in-depth understanding of Indian working mothers' lived experience of involuntary telecommuting. Design/methodology/approach: A phenomenological research design was adopted. The authors conducted 14 in-depth, semi-structured telephonic and online interviews. Data were analyzed using Interpretative Phenomenological Analysis framework. Findings: The data analysis yielded two interconnected superordinate themes in this research: (1) characteristics of involuntary telecommuting and (2) the impact of involuntary telecommuting. Under the first theme, four sub-themes emerged: long working hours, increased family demands, reduced interaction with coworkers and technology-enabled communication with supervisors. The second theme comprised five sub-themes: time-based work interference with family, time-based family interference with work, strain-based family interference with work, absence of emotional and professional support and performance management concerns. Involuntary telecommuting mothers faced challenges due to lack of control over their daily work schedule and demands, along with an increased burden of unpaid household work, leading to difficulties in managing their work schedule and negotiating their professional role identity within the family. These findings emphasize that working mothers who participated in involuntary telecommuting encountered bidirectional time-based conflicts and unidirectional strain-based conflict. Research limitations/implications: The study examines a particular subset of women telecommuters who were working mothers with young children. These potential limitations are to be addressed in future research. Practical implications: The findings suggest that managers should develop HR policies and telecommuting ecosystems in order to enhance effectiveness of telecommuting. Specifically, organizations offering telecommuting work options should create opportunities for informal interaction among peers and formal one-to-one interaction with managers. Moreover, HR managers should develop and implement employee-friendly telecommuting policies. Social implications: The research contributes to HRM and gender literature. Originality/value: The paper contributes to the discourses of work-life balance, workplace relationships and work policies within telecommuting literature.

Overview

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Integrity signals

Registry

Crossref · 10.1108/er-10-2022-0467

Cites

5 of 5 references verified0 citation errors · 0 not checkable

Statistics

Verification

Claims the paper makes

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

The self-check needs the paper’s full text.

Citations

Cites

Research works printed but not linked: 74

  1. 2020, Inequalities in children's experiences of home learning during the COVID‐19 lockdown in England, Fiscal Studies, 41, 653, 10.1111/1475-5890.12240 · DOI
  2. 2021, Exploring the travel behavior changes caused by the COVID-19 crisis: a case study for a developing country, Transportation Research Interdisciplinary Perspectives, 9, 10.1016/j.trip.2021.100334 · DOI
  3. 2015, Methodologies for Effectively Assessing Complementary and Alternative Medicine (CAM), 42
  4. 2002, A review of telework research: findings, new directions, and lessons for the study of modern work, Journal of Organizational Behavior, 23, 383, 10.1002/job.144 · DOI
  5. 2020, Slowly coming out of COVID-19 restrictions in Australia: implications for working from home and commuting trips by car and public transport, Journal of Transport Geography, 88, 10.1016/J.JTRANGEO.2020.102846 · DOI
  6. 2016, Dutch top managers and work-life arrangements in times of economic crisis, Community, Work and Family, 19, 43, 10.1080/13668803.2015.1013019 · DOI
  7. 2021, Working from home, job satisfaction and work–life balance–robust or heterogeneous links?, International Journal of Manpower, 42, 424, 10.1108/IJM-10-2019-0458 · DOI
  8. 2010, Occupational stress among IT/ITES professionals in leading metros in India: a case study, Asia Pacific Business Review, 6, 165, 10.1177/097324701000600315 · DOI
  9. 1986, Recent development in role theory, Annual Review of Sociology, 12, 67, 10.1146/annurev.so.12.080186.000435 · DOI · Paper page
  10. 2013, Role Theory: Expectations, Identities, and Behaviors
  11. 2022, Telework satisfaction, well-being and performance in the digital era. Lessons learned during COVID-19 lockdown in Spain, Current Psychology, 41, 2507, 10.1007/s12144-022-02873-x · DOI
  12. 2022, Bridging social distance during social distancing: exploring social talk and remote collegiality in video conferencing, Human–Computer Interaction, 37, 404, 10.1080/07370024.2021.1994859 · DOI
  13. 2009, Work-family challenges and their impact on career decisions: a study of Indian women professionals, Vikalpa: The Journal for Decision Makers, 34, 31, 10.1177/0256090920090103 · DOI
  14. 2021, The relationship between telework, job performance, work–life balance and family supportive supervisor behaviours in the context of COVID-19, Global Business Review, 10.1177/09721509211049918 · DOI
  15. 2020, Women, gender equality and COVID-19, Gender in Management: An International Journal, 35, 647, 10.1108/GM-07-2020-0236 · DOI · Paper page
  16. 2000, Construction and initial validation of a multi-dimensional measure of work–family conflict, Journal of Vocational Behavior, 56, 249, 10.1006/jvbe.1999.1713 · DOI
  17. 2022, ‘It needs to be the right blend’: a qualitative exploration of remote e-workers' experience and well-being at work, Employee Relations: The International Journal, 44, 335, 10.1108/ER-02-2021-0058 · DOI
  18. 2022, Gender and telework: work and family experiences of teleworking professional, middle‐class, married women with children during the Covid‐19 pandemic in Turkey, Gender, Work and Organization, 29, 241, 10.1111/gwao.12684 · DOI · Paper page
  19. 2011, The second shift: working women in India, Gender in Management: An International Journal, 26, 432, 10.1108/17542411111164920 · DOI
  20. 2021, Gender, parenting, and the rise of remote work during the pandemic: implications for domestic inequality in the United States, Gender and Society, 35, 194, 10.1177/08912432211001301 · DOI
  21. 1976, Lonely in America
  22. 1999, The conservation of resources model applied to work–family conflict and strain, Journal of Vocational Behavior, 54, 350, 10.1006/jvbe.1998.1666 · DOI
  23. 1985, Sources of conflict between work and family roles, Academy of Management Review, 10, 76, 10.5465/amr.1985.4277352 · DOI
  24. 1958, Explorations in Role Analysis
  25. 1991, Rational versus gender role explanations for work-family conflict, Journal of Applied Psychology, 76, 560, 10.1037/0021-9010.76.4.560 · DOI
  26. 1999, Approaches to understanding teleworking, Telektronikk, 95, 29
  27. 2021, Perceived stress, work-related burnout, and working from home before and during COVID-19: an examination of workers in the United States, Sage Open, 11, 1, 10.1177/21582440211058193 · DOI
  28. 1995, Increasing coping resources at work: a field experiment to increase social support, improve work team functioning, and enhance employee mental health, Journal of Organizational Behavior, 16, 335, 10.1002/job.4030160405 · DOI
  29. 1998, Influences of the virtual office on aspects of work and work/life balance, Personnel Psychology, 51, 667, 10.1111/j.1744-6570.1998.tb00256.x · DOI
  30. 2021, Voluntary part-time and mandatory full-time telecommuting: a comparative longitudinal analysis of the impact of managerial, work and individual characteristics on job performance, International Journal of Manpower, 43, 1316, 10.1108/IJM-05-2021-0281 · DOI
  31. 1964, Organizational Stress: Studies in role conflict and ambiguity
  32. 2021, Perceived stress and psychological well-being of working mothers during COVID-19: a mediated moderated roles of teleworking and resilience, Employee Relations: The International Journal, 43, 1290, 10.1108/ER-05-2020-0244 · DOI
  33. 2020, The potential impact of the Covid-19 pandemic on occupational status, work from home, and occupational mobility, Journal of Vocational Behavior, 119, 10.1016/J.JVB.2020.103442 · DOI
  34. 2021, Working in lockdown: the relationship between COVID-19 induced work stressors, job performance, distress, and life satisfaction, Current Psychology, 40, 6308, 10.1007/s12144-021-01567-0 · DOI
  35. 2017, The positives and negatives of organizational politics: a qualitative study, Journal of Business and Psychology, 32, 41, 10.1007/s10869-015-9434-5 · DOI
  36. 2009, Supervisory approaches and paradoxes in managing telecommuting implementation, Human Relations, 62, 795, 10.1177/0018726709104543 · DOI
  37. 2021, How and when telework improves job performance during COVID-19? Job crafting as mediator and performance goal orientation as moderator, Psychology Research and Behavior Management, 14, 2181, 10.2147/PRBM.S340322 · DOI
  38. 2016, Gender discrepancies in the outcomes of schedule control on overtime hours and income in Germany, European Sociological Review, 32, 752, 10.1093/esr/jcw032 · DOI
  39. 2003, The effects of home-based teleworking on work-family conflict, Human Resource Development Quarterly, 14, 35, 10.1002/hrdq.1049 · DOI
  40. 2003, The psychological impact of teleworking: stress, emotions and health, New Technology, Work and Employment, 18, 196, 10.1111/1468-005X.00121 · DOI
  41. 2020, Mothers, childcare duties, and remote working under COVID-19 lockdown in Italy: cultivating communities of care, Dialogues in Human Geography, 10, 120, 10.1177/2043820620934268 · DOI
  42. 2016, Are workplace friendships a mixed blessing? Exploring tradeoffs of multiplex relationships and their associations with job performance, Personnel Psychology, 69, 311, 10.1111/peps.12109 · DOI
  43. 2006, The transition to motherhood in an organizational context: an interpretative phenomenological analysis, Journal of Occupational and Organizational Psychology, 79, 315, 10.1348/096317906x110322 · DOI
  44. 1998, The impact of gender, occupation, and presence of children on telecommuting motivations and constraints, Journal of the American Society for Information Science, 49, 1115, 10.1002/(SICI)1097-4571(1998)49:12<1115::AID-ASI7>3.0.CO;2-Y · DOI
  45. 2021, Potential of telecommuting for different employees in the Indian context beyond COVID-19 lockdown, Transport Policy, 111, 98, 10.1016/j.tranpol.2021.07.010 · DOI
  46. 1975, Telecommunications and organizational decentralization, IEEE Transactions on Communications, 23, 1142, 10.1109/TCOM.1975.1092687 · DOI
  47. 1998, Managing Telework. Strategies for Managing the Virtual Workforce
  48. 1983, Remote office work, Communications of the ACM, 26, 182, 10.1145/358061.358068 · DOI
  49. 2020, Let me go to the office! An investigation into the side effects of working from home on work-life balance, International Journal of Public Sector Management, 33, 771, 10.1108/IJPSM-06-2020-0150 · DOI
  50. 2014, Telecommuting in India: pitfalls and possibilities, South Asian Journal of Human Resources Management, 1, 207, 10.1177/2322093714549108 · DOI
  51. 1987, Indian husbands: their role perceptions and performance in single- and dual-Earner families, Journal of Marriage and the Family, 49, 903, 10.2307/351983 · DOI
  52. 2012, About One in Five Workers Worldwide Telecommute: Poll
  53. 1995, The opportunity for friendship in the workplace: an underexplored construct, Journal of Business and Psychology, 10, 141, 10.1007/BF02249575 · DOI
  54. 2012, Impact of telework on exhaustion and job engagement: a job demands and job resources model, New Technology, Work and Employment, 27, 193, 10.1111/j.1468-005X.2012.00284.x · DOI
  55. 1985, Work-at-home and the quality of working life, Academy of Management Review, 10, 455, 10.5465/amr.1985.4278957 · DOI
  56. 2022, An exploratory study of challenges faced by working mothers in India and their expectations from organizations, Global Business Review, 23, 192, 10.1177/0972150919847799 · DOI
  57. 2012, Motives for flexible work arrangement use, Community, Work and Family, 15, 217, 10.1080/13668803.2011.609661 · DOI
  58. 2013, On modeling telecommuting behavior: option, choice, and frequency, Transportation, 40, 373, 10.1007/s11116-012-9429-2 · DOI
  59. 2023, From forced Working-From-Home to voluntary working-from-anywhere: two revolutions in telework, Journal of Systems and Software, 195, 10.1016/j.jss.2022.111509 · DOI
  60. 1996, Distance is dead: the world will change, BMJ, 313, 1572, 10.1136/bmj.313.7072.1572 · DOI
  61. Smith, J.A. and Osborn, M. (2003), “Interpretative phenomenological analysis”, in Smith, J.A. (Ed.), Qualitative Psychology: A Practical Guide to Research Methods, Sage Publications, London.
  62. 2007, Pain as an assault on the self: an interpretative phenomenological analysis of the psychological impact of chronic benign low back pain, Psychology and Health, 22, 517, 10.1080/14768320600941756 · DOI · Paper page
  63. 2005, Discourses of work–life balance: negotiating 'genderblind'terms in organizations, Gender, Work and Organization, 12, 147, 10.1111/j.1468-0432.2005.00267.x · DOI
  64. 2021, Lived experiences of Indian Youth amid COVID-19 crisis: an interpretative phenomenological analysis, International Journal of Social Psychiatry, 67, 559, 10.1177/0020764020966021 · DOI
  65. 2001, Home‐based telework, gender, and the synchronization of work and family: perspectives of teleworkers and their co‐residents, Gender, Work and Organization, 8, 123, 10.1111/1468-0432.00125 · DOI
  66. 2021, Addressing work‐life balance challenges of working women during COVID‐19 in Bangladesh, International Social Science Journal, 71, 7, 10.1111/1468-0432.0012510.1111/issj.12267 · DOI
  67. 2011, Work–family balance of Indian women software professionals: a qualitative study, IIMB Management Review, 23, 39, 10.1016/j.iimb.2010.10.010 · DOI
  68. 2020, An affordance perspective of team collaboration and enforced working from home during COVID-19, European Journal of Information Systems, 29, 429, 10.1080/0960085X.2020.1800417 · DOI
  69. 1999, Social Constructionist Psychology: A Critical Analysis of Theory and Practice, 37
  70. 2020, A work-life conflict perspective on telework, Transportation Research Part A: Policy and Practice, 141, 51, 10.1016/j.tra.2020.09.007 · DOI
  71. 2007, Stigma and the delegitimation experience: an interpretative phenomenological analysis of people living with chronic fatigue syndrome, Psychology and Health, 22, 851, 10.1080/14768320600976224 · DOI
  72. 2021, Assessing the impacts of COVID-19 on urban passenger travel demand in the greater Toronto area: description of a multi-pronged and multi-staged study with initial results, Transportation Letters, 13, 353, 10.1080/19427867.2021.1899579 · DOI
  73. 2008, ‘I'm home for the kids': contradictory implications for work-life balance of teleworking mothers, Gender, Work and Organization, 15, 454, 10.1111/j.1468-0432.2008.00413.x · DOI
  74. 2007, Mr. Dithers Comes to Dinner: telework and the merging of women's work and home domains in Canada, Gender, Place and Culture, 14, 141, 10.1080/09663690701213701 · DOI

Metadata

Authors
Javad, S., Nema, P., & Chowdhary, N.
Venue
Employee Relations: The International Journal
Publisher
Emerald
Published
2023-08-28
Volume
45
Issue
6
Pages
1392-1414
ISSN
0142-5455
DOI
10.1108/er-10-2022-0467
Cited by
4
References
5
Language
en
Licence
www.emerald.com/insight/site-policies (tdm)

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review