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The DOI matches its Crossref record; 186 of the 186 references it cites were found in a registry or an index; 10 of the 50 sources its claims cite were checked for support.

Grocery omnichannel perishable inventories: performance measures and influencing factors

Open access
Saghiri, Soroosh, Aktas, Emel, Mohammadipour, Maryam·2023·International Journal of Operations & Production Management

Abstract

Purpose Perishable inventory management for the grocery sector has become more challenging with extended omnichannel activities and emerging consumer expectations. This paper aims to identify and formalize key performance measures of omnichannel perishable inventory management (OCPI) and explore the influence of operational and market-related factors on these measures. Design/methodology/approach The inductive approach of this research synthesizes three performance measures (product waste, lost sales and freshness) and four influencing factors (channel effect, demand variability, product perishability and shelf life visibility) for OCPI, through industry investigation, expert interviews and a systematic literature review. Treating OCPI as a complex adaptive system and considering its transaction costs, this paper formalizes the OCPI performance measures and their influencing factors in two statements and four propositions, which are then tested through numerical analysis with simulation. Findings Product waste, lost sales and freshness are identified as distinctive OCPI performance measures, which are influenced by product perishability, shelf life visibility, demand variability and channel effects. The OCPI sensitivity to those influencing factors is diverse, whereas those factors are found to moderate each other's effects. Practical implications To manage perishables more effectively, with less waste and lost sales for the business and fresher products for the consumer, omnichannel firms need to consider store and online channel requirements and strive to reduce demand variability, extend product shelf life and facilitate item-level shelf life visibility. While flexible logistics capacity and dynamic pricing can mitigate demand variability, the product shelf life extension needs modifications in product design, production, or storage conditions. OCPI executives can also increase the product shelf life visibility through advanced stock monitoring/tracking technologies (e.g. smart tags or more comprehensive barcodes), particularly for the online channel which demands fresher products. Originality/value This paper provides a novel theoretical view on perishables in omnichannel systems. It specifies the OCPI performance, beyond typical inventory policies for cost minimization, while discussing its sensitivity to operations and market factors.

Overview

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Registry

Crossref · 10.1108/ijopm-06-2022-0397

Cites

186 of 186 references verified0 citation errors · 0 not checkable

Statistics

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Claims the paper makes

8 Valid · 4 Not valid · 32 Not checked · 111 Own results and interpretations

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Citations

Cites

Show all 78 references

Research works printed but not linked: 26

  1. 2017, Shopper queries Tesco online sell-by dates, Kent Online
  2. 2019, Business Research Methods
  3. 2018, Reducing online out-of-stocks critical for retailers, Supermarket News, 24
  4. 2021, Supermarket sends shoppers out-of-date food in online grocery orders, Which?, 19
  5. 2018, Online Grocery Retailing - UK - March 2018
  6. 2019, Online Grocery Retailing - UK - March 2019
  7. 2020, Online Grocery Retailing - UK - March 2020
  8. 2018, UK food and grocery market to grow 10% by 2022, Institute of Grocery Distribution (IGD)
  9. 2022, Amazing online grocery shopping statistics, amazing online grocery shopping statistics, Digital Solutions, 7, 1
  10. 2014, Efficient loading and unloading of a food cold store. New Food, New Food Magazine
  11. 2011, Tesco converts stores for double-deck trailers with Transdek, Global Cold Chain News
  12. 2021, Taste intelligence company halla puts an end to bad substitutions for online grocery, PR Newswire
  13. 2018, Business Statistics
  14. 2021, How buy online, pick up in-store gives retailers an edge, Harvard Business Review
  15. 2017, Building Omnichannel Excellence
  16. 2014, Measuring the Value of Time in Highway Freight Transportation
  17. NCR, 2021, A shift in behavior: why grocery shoppers are going digital, National Cash Register
  18. 2018, Ocado reveals near zero food waste levels, Ocado Group
  19. 2022, Study: online grocery shifts from need to convenience, SN Supermarket News
  20. 2021, The Future of Fresh
  21. 2021, The application of theory in literature reviews, International Journal of Operations and Production Management, 41, 1
  22. 2021, Pickup outpaces delivery as shoppers' preferred online grocery channel, survey shows, Grocery Dive
  23. UN, 2021, Food Waste Index Report 2021
  24. Venkateswaran, R. and Augustine, A.J. (2013), “Inventory control and logistics in trade”, in Pandey, S. and Singh, J. (Eds), Handbook of Management Technology and Social Sciences, Society of Engineering and Management Sciences, Greater Noida, pp. 555-562.
  25. 2021, Consumers prefer online grocery order pickup at stores over delivery, Chain Store Age
  26. 2014, Case Study Research: Design and Methods

Cited by

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Metadata

Authors
Saghiri, S., Aktas, E., & Mohammadipour, M.
Affiliations
  • Cranfield University (GB)
  • Middlesex University London (GB)
Venue
International Journal of Operations & Production Management
Publisher
Emerald
Published
2023-03-07
Volume
43
Issue
12
Pages
1891-1919
ISSN
0144-3577 (ISSN-L)
OpenAlex
W4323319691
Cited by
19
References
78
Citations by year
2026: 7 · 2025: 2 · 2024: 7 · 2023: 3
FWCI
5.46
Type
journal article
Language
en
Open access
Licence
www.emerald.com/insight/site-policies (tdm)
Locations
  • International Journal of Operations & Production Management (publishedVersion)
  • Middlesex University Research Repository (Middlesex University Of London) (acceptedVersion)
  • ePrints Soton (University of Southampton) (submittedVersion)
  • CERES (Cranfield University) (submittedVersion, cc-by-nc)
Topics
  • Social Sciences › Decision Sciences › Management Science and Operations Research › Supply Chain and Inventory Management
  • Social Sciences › Business, Management and Accounting › Marketing › Consumer Retail Behavior Studies
  • Social Sciences › Decision Sciences › Management Science and Operations Research › Business Logistics and Inventory Control
Keywords
perishable inventory management, omnichannel retail, grocery retail, product waste, lost sales, product freshness, demand variability, channel effects, complex adaptive systems, transaction costs, dynamic pricing, online channels

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CoChat. (2026). Citation check: Grocery omnichannel perishable inventories: performance measures and influencing factors. https://app.cochat.ai/papers/10.1108/ijopm-06-2022-0397
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Saghiri, S., Aktas, E., & Mohammadipour, M. (2023). Grocery omnichannel perishable inventories: performance measures and influencing factors. International Journal of Operations & Production Management. https://doi.org/10.1108/ijopm-06-2022-0397

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

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