Human capital analytics: the winding road
Abstract
Purpose The purpose of this paper is to explore the question: human capital analytics (HR analytics) – are we there yet? It will seek to clarify what is meant by “being there yet” and it will argue that the most positive proponents for this field are way too optimistic about the current state and what impact it will have on HR in the short-to-medium term but that the long-term outlook remain positive for the field. Design/methodology/approach This is a viewpoint paper and the conclusions draw upon the author’s experience in the field. Findings It has been widely acknowledged that HR analytics is still a fairly immature field and has not yet reached its full potential. In this viewpoint, the author argues that the most positive proponents for this field are way too optimistic about the current state and what impact it will have on HR in the short-to-medium term but that the long-term outlook remains positive for the field. The author names four main reasons why HR analytics is still in its infancy: maturity, mindset, organization and competencies. Practical implications If these four aspects are addressed, the HR analytics function will be able to contribute much more to HR’s role as a value generator. Originality/value Focusing on these aspects will set HR analytics up for success and will lead to potentially large shareholder value creation.
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It is difficult for HR departments to have all three elements of high-quality data, analytical capabilities and strategic ability to act.
“However, it is difficult for HR departments to have all three elements given the low levels of technology, poor data quality, few resources, lack of analytical competencies and a lack of buy-in from senior management (Andersen, 2017).”
From Bridging the gap: why, how and when HR analytics can impact organizational performance (2022) · cites this paper as Andersen, 2017
Cited by
Sorted by citations
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Human resources analytics: A systematization of research topics and directions for future research
Margherita, A. (2022) · Human Resource Management Review · doi:10.1016/j.hrmr.2020.100795 · Cited by 410 · see citing works
Bridging the gap: why, how and when HR analytics can impact organizational performance
McCartney, S., & Fu, N. (2022) · Management Decision · doi:10.1108/md-12-2020-1581 · Cited by 173 · see citing works
People analytics effectiveness: developing a framework
Peeters, T., Paauwe, J., & Van De Voorde, K. (2020) · Journal of Organizational Effectiveness: People and Performance · doi:10.1108/joepp-04-2020-0071 · Cited by 129 · see citing works
Help me help you: How HR analytics forecasts foster organizational creativity
Di Prima, C., Cepel, M., Kotaskova, A., & Ferraris, A. (2024) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2024.123540 · Cited by 46 · see citing works
Lee, J. Y., & Lee, Y. (2024) · Human Resource Development Review · doi:10.1177/15344843231217181 · Cited by 38 · see citing works
Cavanagh, J., Bartram, T., Walker, M., Pariona-Cabrera, P., & Halvorsen, B. (2024) · Personnel Review · doi:10.1108/pr-09-2021-0690 · Cited by 28 · see citing works
McCartney, S., Minbaeva, D., Crean, S., & Fahy, A. (2026) · Human Resource Management Review · doi:10.1016/j.hrmr.2026.101147
- Authors
- Andersen, M. K.
- Corresponding author
- Andersen, Morten Kamp
- Venue
- Journal of Organizational Effectiveness: People and Performance
- Publisher
- Emerald
- Published
- 2017-06-05
- Volume
- 4
- Issue
- 2
- Pages
- 133-136
- ISSN
- 2051-6614 (ISSN-L)
- OpenAlex
- W2619265048
- Cited by
- 92
- References
- 0
- Citations by year
- 2026: 8 · 2025: 12 · 2024: 17 · 2023: 23 · 2022: 18 · 2021: 8 · 2020: 4 · 2019: 1 · 2017: 1
- FWCI
- 2.96
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Organizational Effectiveness People and Performance (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › AI and HR Technologies
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Human Resource and Talent Management
- Social Sciences › Business, Management and Accounting › Management Information Systems › Big Data and Business Intelligence
- Keywords
- human capital analytics, HR analytics, organizational readiness, competencies, value creation, shareholder value
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