The DOI matches its Crossref record; 140 of the 145 references it cites were found in a registry or an index.
Investigating consumer intention to accept mobile payment systems through unified theory of acceptance model: An Indian perspective
Abstract
Purpose: The purpose of this paper is to examine the impact of key antecedents of unified theory of acceptance and use of technology model 2 on behavioral intention to accept and use mobile payment systems in National Capital Region, India. Design/methodology/approach: A sample of 267 mobile payment system users in National Capital Region was obtained through an online survey. A partial least squares method was used to find out whether key antecedents of UTAUT2 predict behavioral intention to accept mobile payment systems which further predicts use behavior toward mobile payment systems. Findings: The research substantiates that performance expectancy, effort expectancy, habit and facilitating conditions significantly predict behavioral intention, which in turn significantly predict use behavior to use mobile payment systems. Both social influence and hedonic motivation were weak predictors of behavioral intention. Research limitations/implications: The research substantiates that performance expectancy, effort expectancy, habit and facilitating conditions significantly predict behavioral intention, which in turn significantly predict use behavior to use mobile payment systems. Both social influence and hedonic motivation were weak predictors of behavioral intention. Originality/value: The research substantiates that performance expectancy, effort expectancy, habit and facilitating conditions significantly predict behavioral intention, which in turn significantly predict use behavior to use mobile payment systems. Both social influence and hedonic motivation were weak predictors of behavioral intention.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
Evaluating structural equation models with unobservable variables and measurement error
Fornell, C., & Larcker, D. F. (1981) · Journal of Marketing Research · doi:10.1177/002224378101800104 · Cited by 109,190
The theory of planned behavior
Ajzen, I. (1991) · Organizational Behavior and Human Decision Processes · doi:10.1016/0749-5978(91)90020-t · Cited by 90,587
Perceived usefulness, perceived ease of use, and user acceptance of information technology
Davis, F. D. (1989) · MIS Quarterly · doi:10.2307/249008 · Cited by 68,483
User Acceptance of Information Technology: Toward A Unified View1
Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003) · MIS Quarterly · doi:10.2307/30036540 · Cited by 45,035
Structural equation modeling in practice: A review and recommended two-step approach
Anderson, J. C., & Gerbing, D. W. (1988) · Psychological Bulletin · doi:10.1037/0033-2909.103.3.411 · Cited by 41,941
On the Evaluation of Structural Equation Models
Bagozzi, R. P., & Yi, Y. (1988) · Journal of the Academy of Marketing Science · doi:10.1007/bf02723327 · Cited by 26,163
Pls-Sem: indeed a silver bullet
Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011) · Journal of Marketing Theory and Practice · doi:10.2753/mtp1069-6679190202 · Cited by 21,631
Venkatesh, V., Thong, J. Y. L., & Xu, X. (2012) · MIS Quarterly · doi:10.2307/41410412 · Cited by 15,756
(1998) · Cited by 12,725
Moore, G. C., & Benbasat, I. (1991) · Information Systems Research · doi:10.1287/isre.2.3.192 · Cited by 9,150
Research works printed but not linked: 9
- 2017, A study on demonetization and its impact on cashless transactions, International Journal of Advanced Scientific Research & Development, 58
- 2018, A study on preference of consumers towards m-wallet in Surat city, Inspira – Journal of Modern Management & Entrepreneurship, 8, 6
- 1975, Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research
- 2016, Demonetization: a step towards modified India, International Journal of Commerce and Management Research, 2, 35
- 1994, Psychometric Theory
- 2012, A critical look at the use of PLS-SEM in MIS quarterly
- 2017, Demonetisation and E-banking in India, Education, 30, 100
- 2015, Principles and Practice of Structural Equation Modeling
- 2017, Digital payments system and rural India: a review of transaction to cashless economy, International Journal of Commerce and Management Research, 3, 169
Cited by
Sorted by citations
Venkatesh, V., & Morris, M. G. (2000) · MIS Quarterly · doi:10.2307/3250981 · Cited by 2,780
Hafez, M. (2021) · International Journal of Bank Marketing · doi:10.1108/ijbm-02-2021-0067 · Cited by 192
Sahi, A. M., Khalid, H., Abbas, A. F., & Khatib, S. F. A. (2021) · Journal of Open Innovation: Technology, Market, and Complexity · doi:10.3390/joitmc7040230 · Cited by 124
Household acceptance of central bank digital currency: the role of institutional trust
Söilen, K. S., & Benhayoun-Sadafiyine, L. (2021) · International Journal of Bank Marketing · doi:10.1108/ijbm-04-2021-0156 · Cited by 135
Roy, R., Babakerkhell, M. D., Mukherjee, S., Pal, D., & Funilkul, S. (2022) · IEEE Access · doi:10.1109/access.2022.3225555 · Cited by 109
Metadata
- Authors
- Gupta, K., & Arora, N.
- Affiliations
- Vivekananda Institute of Professional Studies (IN)
- ORCID
- Arora, Nupur
- Venue
- South Asian Journal of Business Studies
- Publisher
- Emerald
- Published
- 2019-11-29
- Volume
- 9
- Issue
- 1
- Pages
- 88-114
- ISSN
- 2398-628X (ISSN-L)
- OpenAlex
- W2999713194
- Cited by
- 208
- References
- 145
- Citations by year
- 2026: 16 · 2025: 42 · 2024: 40 · 2023: 51 · 2022: 35 · 2021: 18 · 2020: 5
- FWCI
- 17.18
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- South Asian Journal of Business Studies (publishedVersion)
- Topics
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Health Sciences › Health Professions › Health Information Management › Health, Technology, Consumer Behavior
- Social Sciences › Business, Management and Accounting › Marketing › Consumer Behavior and Marketing Influence
- Keywords
- mobile payment systems, behavioral intention, UTAUT2, Unified Theory of Acceptance and Use of Technology, performance expectancy, effort expectancy, habit, facilitating conditions, social influence, hedonic motivation, technology acceptance, use behavior
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
