User-Centered Development of Effective Web-Based Patient Education: A Case Study about Methicillin-Resistant Staphylococcus aureus
Open accessAbstract
This paper describes the user-centered design process of online patient education, focusing on Methicillin-resistant Staphylococcus aureus (MRSA). A user-centered design approach comprising four different methods (semi-structured interviews; Card Sort Task; prototyping; scenario testing) was used to develop an educational website. The approach provided insight in MRSA-carriers' experiences and information needs which helped to fully adapt the website's content, structure, and lay-out to the users' needs. The website enabled MRSA-carriers to efficiently and effectively search for practically relevant information in order to empower them to take decisions for daily practice. Moreover, we found that involving patients is important to create ownership and to foster website's applicability.
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Methods for Human-Centered eHealth Development: Narrative Scoping Review
Kip, H., Keizer, J., da Silva, M. C., Beerlage-de Jong, N., Köhle, N., & Kelders, S. M. (2022) · Journal of Medical Internet Research · doi:10.2196/31858 · Cited by 67 · see citing works
Methods for Human-Centered eHealth Development: Narrative Scoping Review (Preprint)
Kip, H., Keizer, J., da Silva, M. C., Beerlage-de Jong, N., Köhle, N., & Kelders, S. M. (2021) · doi:10.2196/preprints.31858 · Cited by 67 · see citing works
- Authors
- Verhoeven, F., van Gemert-Pijnen, L., & Hendrix, R.
- Affiliations
- University of Twente (NL)
- Venue
- 2010 Second International Conference on eHealth, Telemedicine, and Social Medicine
- Publisher
- IEEE
- Published
- 2010-02
- Volume
- 1
- Pages
- 39-44
- OpenAlex
- W2090435219
- Cited by
- 5
- References
- 13
- Citations by year
- 2021: 2 · 2019: 1
- FWCI
- 0.49
- Type
- conference paper
- Language
- en
- Open access
- green
- research.utwente.nl
- Licence
- other-oa
- Locations
- International Conference on eHealth, Telemedicine, and Social Medicine (publishedVersion)
- University of Twente Research Information (submittedVersion, other-oa)
- University of Twente Research Information (submittedVersion)
- Topics
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Health Sciences › Health Professions › General Health Professions › Health Literacy and Information Accessibility
- Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
- Keywords
- user-centered design, web-based patient education, methicillin-resistant Staphylococcus aureus, MRSA carriers, information needs, patient involvement, educational website development, scenario-based testing, prototype development, patient empowerment
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