Theory of user acceptance of information technologies: an examination of health care professionals
Abstract
TAM (Technology Acceptance Model) has been developed to explain user acceptance of new information technologies. Empirical studies of this and other models however, have based their conclusions on surveys of middle managers or MBA students. Given strong differences between middle managers or MBAs and physicians, we argue that these models may not predict the attitudes of physicians towards new IT very well. Therefore, we propose to extend TAM by adding a new dimension of perceived usefulness: perceived usefulness towards professional status. Our paper suggests strategies that health care decision makers may take to influence physicians' attitudes in a positive way.
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Physicians and other health care providers differ from users of IT in other TAM studies, and the general health care context differs from the industries where TAM originated.
“Those in health care who advocate the use of TAM commonly point out how different physicians and other health care providers are from the users of IT in other studies of TAM, and how the general health care context differs from that of the industries where TAM originated [30, 32, 58, 61, 96, 98, 100].”
From The Technology Acceptance Model: Its past and its future in health care (2010) · cites this paper as [61]
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The Technology Acceptance Model: Its past and its future in health care
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Horan, T. A., Tulu, B., Hilton, B., & Burton, J. (2004) · 37th Annual Hawaii International Conference on System Sciences, 2004. Proceedings of the · doi:10.1109/hicss.2004.1265364 · Cited by 38 · see citing works
- Authors
- Succi, M. J., & Walter, Z. D.
- Affiliations
- University of Connecticut (US)
- ORCID
- Walter, Z.D.
- Venue
- Proceedings of the 32nd Annual Hawaii International Conference on Systems Sciences. 1999. HICSS-32. Abstracts and CD-ROM of Full Papers
- Publisher
- IEEE Comput. Soc
- Published
- 2003-01-20
- Pages
- 7
- ISSN
- 1530-1605 (ISSN-L)
- OpenAlex
- W1484018636
- Cited by
- 145
- References
- 26
- Citations by year
- 2026: 2 · 2025: 1 · 2023: 2 · 2022: 5 · 2021: 7 · 2020: 2 · 2019: 1 · 2018: 7 · 2017: 4 · 2016: 1 · 2015: 8 · 2014: 7 · 2013: 15 · 2012: 14
- Type
- conference abstract
- Language
- en
- Open access
- closed
- Locations
- Hawaii International Conference on System Sciences (HICSS) (publishedVersion)
- Topics
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Health Sciences › Health Professions › Health Information Management › Electronic Health Records Systems
- Social Sciences › Sociology and Political Science › Information Systems Theories and Implementation
- Keywords
- technology acceptance model, healthcare workers, physicians, perceived usefulness, professional status, technology adoption, healthcare decision-making
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