Cited by 4Social Robot Interaction and HRISpeech and dialogue systemsAI in Service Interactions

From Interaction to Relationship: The Role of Memory, Learning, and Emotional Intelligence in AI-Embodied Human Engagement

Chang, Frank, Herath, Damith·2025·2025 20th ACM/IEEE International Conference on Human-Robot Interaction (HRI)

Abstract

The evolution of artificial intelligence (AI) has profoundly reshaped human-AI interactions, transitioning from rule-based systems to advanced machine learning algorithms capable of nuanced tasks. This paper introduces a novel architecture for embodied AI in human-robot interaction (HRI), designed to foster meaningful, long-term relationships. Central to the approach is the integration of persistent memory, enabling AI systems to recall past interactions, build continuity, and deliver personalised, contextually aware responses. Additionally, the architecture incorporates emotional intelligence to allow AI to recognise, interpret, and respond to human emotions, enhancing emotional engagement and trust. Key contributions of this paper include a unified approach that links attention mechanisms, memory, and generative AI to support dynamic, context-sensitive interactions; a focus on embodiment as a critical factor in HRI, highlighting its role in grounding interactions within physical and social contexts; and theoretical and practical advancements that extend existing attention-based systems by incorporating persistent memory and emotional intelligence for deeper human-AI connections. This work lays the foundation for developing AI systems capable of forming enduring, meaningful relationships with users, setting a new benchmark for human-centered AI design.

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Crossref · 10.1109/hri61500.2025.10973813

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Authors
Chang, F., & Herath, D.
Affiliations
University of Canberra (AU)
Venue
2025 20th ACM/IEEE International Conference on Human-Robot Interaction (HRI)
Publisher
IEEE
Published
2025-03-04
Pages
1269-1273
OpenAlex
W4410297956
Cited by
3
References
0
Citations by year
2026: 2 · 2025: 1
FWCI
5.73
Type
conference paper
Language
en
Open access
closed
Locations
ACM/IEEE International Conference on Human-Robot Interaction (HRI) (publishedVersion)
Topics
  • Social Sciences › Psychology › Social Psychology › Social Robot Interaction and HRI
  • Physical Sciences › Computer Science › Artificial Intelligence › Speech and dialogue systems
  • Physical Sciences › Computer Science › Artificial Intelligence › AI in Service Interactions
Keywords
human-robot interaction, embodied AI, persistent memory, emotional intelligence, attention mechanism, generative AI, long-term relationships, trust in AI, human-centered AI design

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