From Interaction to Relationship: The Role of Memory, Learning, and Emotional Intelligence in AI-Embodied Human Engagement
Abstract
The evolution of artificial intelligence (AI) has profoundly reshaped human-AI interactions, transitioning from rule-based systems to advanced machine learning algorithms capable of nuanced tasks. This paper introduces a novel architecture for embodied AI in human-robot interaction (HRI), designed to foster meaningful, long-term relationships. Central to the approach is the integration of persistent memory, enabling AI systems to recall past interactions, build continuity, and deliver personalised, contextually aware responses. Additionally, the architecture incorporates emotional intelligence to allow AI to recognise, interpret, and respond to human emotions, enhancing emotional engagement and trust. Key contributions of this paper include a unified approach that links attention mechanisms, memory, and generative AI to support dynamic, context-sensitive interactions; a focus on embodiment as a critical factor in HRI, highlighting its role in grounding interactions within physical and social contexts; and theoretical and practical advancements that extend existing attention-based systems by incorporating persistent memory and emotional intelligence for deeper human-AI connections. This work lays the foundation for developing AI systems capable of forming enduring, meaningful relationships with users, setting a new benchmark for human-centered AI design.
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Persistent memory mechanisms, whether explicit or implicit, further reinforce the illusion of shared history and mutual growth.
“Persistent memory mechanisms, whether explicit or implicit, further reinforce the illusion of shared history and mutual growth”
From Toward an Ethic of Synthetic Relationality: Identity, Intimacy, and Risk in AI-Mediated Roleplay Environments (2025) · cites this paper as Chang and Herath 2025
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Emotionally adaptive support: a narrative review of affective computing for mental health
Schlicher, M., Li, Y., Murthy, S. M. K., Sun, Q., & Schuller, B. W. (2025) · Frontiers in Digital Health · doi:10.3389/fdgth.2025.1657031 · Cited by 40 · see citing works
Bhat, M. (2025) · Proceedings of the AAAI/ACM Conference on AI, Ethics, and Society · doi:10.1609/aies.v8i1.36560 · Cited by 5 · see citing works
“It Feels like a Friend, Sometimes More”: A Qualitative Study of Affective Human–AI Relationships
Cheng, N., & Yu, R. (2026) · Lecture notes in computer science · doi:10.1007/978-3-032-29903-1_24
Jayasiriwardene, S., Zhou, H., Jiang, W., Tag, B., Koemel, N. A., Ahmadi, M., Gonçalves, J., Stamatakis, E., Withana, A. I., & Sarsenbayeva, Z. (2026) · i-com · doi:10.1515/icom-2026-0029
- Authors
- Chang, F., & Herath, D.
- Affiliations
- University of Canberra (AU)
- ORCID
- Herath, Damith
- Venue
- 2025 20th ACM/IEEE International Conference on Human-Robot Interaction (HRI)
- Publisher
- IEEE
- Published
- 2025-03-04
- Pages
- 1269-1273
- OpenAlex
- W4410297956
- Cited by
- 3
- References
- 0
- Citations by year
- 2026: 2 · 2025: 1
- FWCI
- 5.73
- Type
- conference paper
- Language
- en
- Open access
- closed
- Locations
- ACM/IEEE International Conference on Human-Robot Interaction (HRI) (publishedVersion)
- Topics
- Social Sciences › Psychology › Social Psychology › Social Robot Interaction and HRI
- Physical Sciences › Computer Science › Artificial Intelligence › Speech and dialogue systems
- Physical Sciences › Computer Science › Artificial Intelligence › AI in Service Interactions
- Keywords
- human-robot interaction, embodied AI, persistent memory, emotional intelligence, attention mechanism, generative AI, long-term relationships, trust in AI, human-centered AI design
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