The DOI matches its Crossref record; 10 of the 10 references it cites were found in a registry or an index.
Exploring ChatGPT Utilization Among Master's Students in Higher Education
Abstract
The integration of technology in Higher Education has profoundly transformed student learning, with Artificial Intelligence (AI) tools like ChatGPT playing a pivotal role. ChatGPT offers personalized learning experiences by providing tailored feedback, supporting tasks such as idea generation, text summarization, paraphrasing, and language translation. It enhances group work and peer learning, making education more interactive and accessible, particularly outside of regular classroom hours. Many studies have highlighted how ChatGPT can improve productivity and research efficiency among students. Despite its benefits, the use of ChatGPT raises concerns about digital equity, screen time, and the balance between technology and traditional learning methods. This paper investigates how students in a popular postgraduate programme at the University of York use ChatGPT, focusing on their engagement, experiences, and reliance on AI for coursework and assignments. The study, based on a survey, explores themes such as reasons for using ChatGPT, familiarity, frequency of use, concerns, and perceived helpfulness. Findings reveal that while students appreciate ChatGPT's non-judgmental support and convenience, issues regarding the reliability and accuracy of information persist. The study underscores the need for ethical considerations in using AI tools and highlights their potential to enhance educational experiences.
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In the citing paper
“In addition, concerns have been raised about the authenticity and reliability of AI-generated context, as tools like Chat -GPT can produce information that is factually inaccurate, biased, or otherwise inappropriate [ 56, 65, 88, 92, 94, 99].”
From Redefining student assessment in AI-infused learning environments: a systematic review of challenges and strategies for academic integrity (2026) · cites this paper as [65]
In the citing paper
“To achieve this, institutions have shifted toward alternative assessment methods, such as oral exams (viva voce), real-world reflective tasks, scaffolded assignments, reflective journals, use of Bloom's Taxonomy higher-order thinking questions, and interactive problemsolving tasks, which require direct student engagement and cannot be easily outsourced to AI [ 56, 65, 67, 70, 73, 79, 89, 94, 97-99”
From Redefining student assessment in AI-infused learning environments: a systematic review of challenges and strategies for academic integrity (2026) · cites this paper as [65]
Citations
Cites
What Is the Impact of ChatGPT on Education? A Rapid Review of the Literature
Lo, C. K. (2023) · Education Sciences · doi:10.3390/educsci13040410 · Cited by 2,024
ChatGPT: Bullshit spewer or the end of traditional assessments in higher education?
(2023) · Journal of Applied Learning & Teaching · doi:10.37074/jalt.2023.6.1.9 · Cited by 1,806
ChatGPT in higher education: considerations for academic integrity and student learning
(2023) · Journal of Applied Learning & Teaching · doi:10.37074/jalt.2023.6.1.17 · Cited by 853
Strzelecki, A. (2024) · Interactive Learning Environments · doi:10.1080/10494820.2023.2209881 · Cited by 807
The opportunities and challenges of ChatGPT in education
Adeshola, I., & Adepoju, A. P. (2024) · Interactive Learning Environments · doi:10.1080/10494820.2023.2253858 · Cited by 517
ChatGPT: Empowering lifelong learning in the digital age of higher education
Rawas, S. (2024) · Education and Information Technologies · doi:10.1007/s10639-023-12114-8 · Cited by 310
Reconceptualizing ChatGPT and generative AI as a student-driven innovation in higher education
Dai, Y., Liu, A., & Lim, C. P. (2023) · Procedia CIRP · doi:10.1016/j.procir.2023.05.002 · Cited by 298
Analysing the Role of ChatGPT in Improving Student Productivity in Higher Education
Fauzi, F., Tuhuteru, L., Sampe, F., Ausat, A. M. A., & Hatta, H. R. (2023) · Journal on Education · doi:10.31004/joe.v5i4.2563 · Cited by 283
Exploring the Usage of ChatGPT in Higher Education: Frequency and Impact on Productivity
Firaina, R., & Sulisworo, D. (2023) · Buletin Edukasi Indonesia · doi:10.56741/bei.v2i01.310 · Cited by 151
Baruah, B., & Ward, T. J. (2022) · International Conference on Information Technology Based Higher Education and Training (ITHET) · doi:10.1109/ithet56107.2022.10031818 · Cited by 3
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Ncube, P. D. N., Dzvapatsva, G. P., Matobobo, C., & Ranga, M. M. (2026) · AI and Ethics · doi:10.1007/s43681-025-00871-w · Cited by 31
“…reflective tasks, scaffolded assignments, reflective journals, use of Bloom's Taxonomy higher-order thinking questions, and interactive problem-solving tasks, which require direct student engagement and cannot be easily outsourced to AI [ 56, 65, 67, 70, 73, 79, 89, 94, 97–99, 101, 102 ].”
Metadata
- Authors
- Jahani, M., Baruah, B., & Ward, A.
- Affiliations
- University of York (GB)
- Venue
- 2024 21st International Conference on Information Technology Based Higher Education and Training (ITHET)
- Publisher
- IEEE
- Published
- 2024-11-06
- Pages
- 1-6
- OpenAlex
- W4406459602
- Cited by
- 9
- References
- 10
- Citations by year
- 2026: 1 · 2025: 7 · 2024: 1
- FWCI
- 3.43
- Type
- conference paper
- Language
- en
- Open access
- closed
- Locations
- International Conference on Information Technology Based Higher Education and Training (ITHET) (publishedVersion)
- Topics
- Social Sciences › Education › Artificial Intelligence in Education
- Health Sciences › Medicine › Health Informatics › Artificial Intelligence in Healthcare and Education
- Social Sciences › Business, Management and Accounting › Marketing › AI in Service Interactions
- Keywords
- ChatGPT, generative AI in education, master's students, graduate students, AI tool use, student engagement, digital equity, screen time, AI ethics, student perceptions
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- Jahani, M., Baruah, B., & Ward, A. (2024). Exploring ChatGPT Utilization Among Master's Students in Higher Education. 2024 21st International Conference on Information Technology Based Higher Education and Training (ITHET). https://doi.org/10.1109/ithet61869.2024.10837601
