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Matching robot appearance and behavior to tasks to improve human-robot cooperation
Open accessAbstract
A robot's appearance and behavior provide cues to the robot's abilities and propensities. We hypothesize that an appropriate match between a robot's social cues and its task improve the people's acceptance of and cooperation with the robot. In an experiment, people systematically preferred robots for jobs when the robot's humanlikeness matched the sociability required in those jobs. In two other experiments, people complied more with a robot whose demeanor matched the seriousness of the task.
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Cites
Machines and Mindlessness: Social Responses to Computers
Nass, C., & Moon, Y. (2000) · Journal of Social Issues · doi:10.1111/0022-4537.00153 · Cited by 4,022
Cited by
Blut, M., Wang, C., Wünderlich, N. V., & Brock, C. (2021) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-020-00762-y · Cited by 1,194
Schaefer, K. E., Chen, J. Y. C., Szalma, J. L., & Hancock, P. A. (2016) · Human Factors: The Journal of the Human Factors and Ergonomics Society · doi:10.1177/0018720816634228 · Cited by 768
What is a robot companion - friend, assistant or butler?
Dautenhahn, K., Woods, S., Kaouri, C., Walters, M. L., Koay, K. L., & Werry, I. (2005) · 2005 IEEE/RSJ International Conference on Intelligent Robots and Systems · doi:10.1109/iros.2005.1545189 · Cited by 540
Exploring influencing variables for the acceptance of social robots
de Graaf, M. M. A., & Ben Allouch, S. (2013) · Robotics and Autonomous Systems · doi:10.1016/j.robot.2013.07.007 · Cited by 499
Anthropomorphism and human likeness in the design of robots and human-robot interaction
Fink, J. (2012) · Lecture notes in computer science · doi:10.1007/978-3-642-34103-8_20 · Cited by 455
Metadata
- Authors
- Goetz, J., Kiesler, S., & Powers, A.
- Venue
- The 12th IEEE International Workshop on Robot and Human Interactive Communication, 2003. Proceedings. ROMAN 2003.
- Publisher
- IEEE
- Published
- 2004-10-19
- Pages
- 55-60
- OpenAlex
- W2110585328
- Cited by
- 783
- References
- 1
- FWCI
- 37.15
- Type
- conference paper
- Language
- en
- Open access
- green
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- Goetz, J., Kiesler, S., & Powers, A. (2004). Matching robot appearance and behavior to tasks to improve human-robot cooperation. The 12th IEEE International Workshop on Robot and Human Interactive Communication, 2003. Proceedings. ROMAN 2003. https://doi.org/10.1109/roman.2003.1251796
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.