The DOI matches its Crossref record.
Internet Car Retailing
Abstract
We investigate the effect of Internet car referral services on dealer pricing of automobiles in California. Customers of an online service pay on average 2% less for their car ($450 for the average car). 25% of the savings come from purchasing at low‐price dealerships affiliated with the online service. The remaining 75% stem from information provision by the online service, bargaining by the service on behalf of consumers, and cost efficiencies. A consumer receiving the mean online price does better than 65% of offline consumers, conditional on the car being purchased.
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Citations
Cited by
Goldfarb, A., & Tucker, C. (2019) · Journal of Economic Literature · doi:10.1257/jel.20171452 · Cited by 2,744
Multichannel customer management: Understanding the research-shopper phenomenon.
Verhoef, P. C., Neslin, S. A., & Vroomen, B. (2007) · International Journal of Research in Marketing · doi:10.1016/j.ijresmar.2006.11.002 · Cited by 999
Brynjolfsson, E., Hu, Y. (., & Simester, D. (2011) · Management Science · doi:10.1287/mnsc.1110.1371 · Cited by 847
Multichannel Shopper Segments and Their Covariates☆
KONUS, U., VERHOEF, P., & NESLIN, S. (2008) · Journal of Retailing · doi:10.1016/j.jretai.2008.09.002 · Cited by 577
Metadata
- Authors
- Morton, F. S., Zettelmeyer, F., & Silva‐Risso, J.
- Venue
- The Journal of Industrial Economics
- Publisher
- Wiley
- Published
- 2001-12
- Volume
- 49
- Issue
- 4
- Pages
- 501-519
- ISSN
- 0022-1821 (ISSN-L)
- 1467-6451
- OpenAlex
- W3125502446
- Cited by
- 319
- References
- 0
- FWCI
- 123.54
- Type
- journal article
- Language
- en
- Open access
- closed
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- CoChat. (2026). Citation check: Internet Car Retailing. https://app.cochat.ai/papers/10.1111/1467-6451.00160
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- Morton, F. S., Zettelmeyer, F., & Silva‐Risso, J. (2001). Internet Car Retailing. The Journal of Industrial Economics. https://doi.org/10.1111/1467-6451.00160
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
