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Cited by 579Disaster Management and ResilienceSafety and Risk ManagementInfrastructure Resilience and Vulnerability Analysis

The DOI matches its Crossref record; 27 of the 29 references it cites were found in a registry or an index.

Elements of Resilience After the World Trade Center Disaster: Reconstituting New York City's Emergency Operations Centre

Kendra, James M., Wachtendorf, Tricia·2003·Disasters
DOI 10.1111/1467-7717.00218
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Abstract

In this paper we examine the reconstitution of the Emergency Operations Centre (EOC) after its destruction in the World Trade Center attack, using that event to highlight several features of resilience. The paper summarises basic EOC functions, and then presents conceptions of resilience as understood from several disciplinary perspectives, noting that work in these fields has sought to understand how a natural or social system that experiences disturbance sustains its functional processes. We observe that, although the physical EOC facility was destroyed, the organisation that had been established to manage crises in New York City continued, enabling a response that drew on the resources of New York City and neighbouring communities, states and the federal government. Availability of resources--which substituted for redundancy of personnel, equipment and space--pre-existing relationships that eased communication challenges as the emergency developed and the continuation of organisational patterns of response integration and role assignments were among the factors that contributed to resilience following the attack.

Overview

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Crossref · 10.1111/1467-7717.00218

Cites

27 of 27 references verified0 citation errors · 0 not checkable

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Citations

Cites

Show all 29 references

Research works printed but not linked: 8

  1. Bruner J., 1983, In Search of Mind
  2. Mallak L.(1998a)Resilience in the Healthcare Industry. Paper presented at 7th Annual Industrial Engineering Research Conference 9–10 May Banff Alberta.
  3. Mallak L., 1998, Putting Organisational Resilience to Work, Industrial Management, 40
  4. Neal D.M., 1994, The Consequences of Excessive Unrequested Donations: The Case of Hurricane Andrew, Disaster Management, 6, 23
  5. Perry R.W., 1991, Emergency Management: Principles and Practice for Local Government
  6. Ryle G., 1979, On Thinking
  7. Weick K.E., 1999, Organizing for High Reliability: Processes of Collective Mindfulness, Research in Organisational Behavior, 21, 81
  8. Weinberg A., 1985, Science and its Limits: The Regulator's Dilemma, Issues in Science and Technology, 2, 59

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Metadata

Authors
Kendra, J. M., & Wachtendorf, T.
Affiliations
  • University of North Texas (US)
  • University of Delaware (US)
ORCID
Venue
Disasters
Publisher
Wiley
Published
2003-03
Volume
27
Issue
1
Pages
37-53
ISSN
  • 0361-3666 (ISSN-L)
  • 1467-7717
DOI
10.1111/1467-7717.00218
OpenAlex
W2122526583
Cited by
574
References
29
Citations by year
2026: 14 · 2025: 28 · 2024: 36 · 2023: 40 · 2022: 58 · 2021: 53 · 2020: 49 · 2019: 28 · 2018: 25 · 2017: 40 · 2016: 27 · 2015: 25 · 2014: 16 · 2013: 26 · 2012: 19
FWCI
22.06
Type
journal article
Language
en
Open access
closed
Licence
onlinelibrary.wiley.com/termsAndConditions#vor (vor, 18 d)
Locations
  • Disasters (publishedVersion)
  • PubMed (publishedVersion)
Funders
  • National Science Foundation
  • Federal Emergency Management Agency
Topics
  • Social Sciences › Sociology and Political Science › Disaster Management and Resilience
  • Social Sciences › Safety Research › Safety and Risk Management
  • Physical Sciences › Engineering › Civil and Structural Engineering › Infrastructure Resilience and Vulnerability Analysis
Keywords
resilience, World Trade Center attacks, emergency operations center, emergency management, crisis response, resource availability, inter-organisational collaboration, role assignment, response integration, New York City
MeSH terms
Aircraft, Crisis Intervention, Disaster Planning, Emergency Medical Services, Humans, Interinstitutional Relations, New York City, Rescue Work, Terrorism

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