Normal Accidents: Living with High-Risk Technologies

Managing Legitimacy: Strategic and Institutional Approaches

Suchman, M. C. (1995) · The Academy of Management Review · doi:10.2307/258788 · Cited by 19,903 · see citing works

Digital Twin: Mitigating Unpredictable, Undesirable Emergent Behavior in Complex Systems

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A simple model of global cascades on random networks

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Knowledge, Knowledge Work and Organizations: An Overview and Interpretation

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Resilience in Business and Management Research: A Review of Influential Publications and a Research Agenda

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Optimal structure, market dynamism, and the strategy of simple rules

Davis, J. P., Eisenhardt, K. M., & Bingham, C. B. (2009) · Administrative Science Quarterly · doi:10.2189/asqu.2009.54.3.413 · Cited by 804 · see citing works

Elements of Resilience After the World Trade Center Disaster: Reconstituting New York City's Emergency Operations Centre

Kendra, J. M., & Wachtendorf, T. (2003) · Disasters · doi:10.1111/1467-7717.00218 · Cited by 574 · see citing works

Tensions and Paradoxes in Electronic Patient Record Research: A Systematic Literature Review Using the Meta‐narrative Method

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The paradoxes of almost totally safe transportation systems

Amalberti, R. (2001) · Safety Science · doi:10.1016/s0925-7535(00)00045-x · Cited by 484 · see citing works

On Qualculation, Agency, and Otherness

Callon, M., & Law, J. (2005) · Environment and Planning D: Society and Space · doi:10.1068/d343t · Cited by 448 · see citing works

Moral crumple zones: cautionary tales in human–robot interaction

Elish, M. C. (2019) · Engaging Science, Technology, and Society · doi:10.17351/ests2019.260 · Cited by 321 · see citing works

"Going solid": a model of system dynamics and consequences for patient safety

Cook, R. (2005) · Quality and Safety in Health Care · doi:10.1136/qshc.2003.009530 · Cited by 278 · see citing works

The Lure of the Virtual

Bailey, D. E., Leonardi, P. M., & Barley, S. R. (2012) · Organization Science · doi:10.1287/orsc.1110.0703 · Cited by 277 · see citing works

Synchronous failure: the emerging causal architecture of global crisis

Homer-Dixon, T., Walker, B., Biggs, R., Crépin, A.-S., Folke, C., Lambin, E. F., Peterson, G. D., Rockström, J., Scheffer, M., Steffen, W., et al. (2015) · Ecology and Society · doi:10.5751/es-07681-200306 · Cited by 244 · see citing works

The emergence of global systemic risk

Centeno, M. A., Nag, M., Patterson, T. S., Shaver, A., & Windawi, A. J. (2015) · Annual Review of Sociology · doi:10.1146/annurev-soc-073014-112317 · Cited by 240 · see citing works

A Blessing and a Curse: How CEOs’ Trait Empathy Affects Their Management of Organizational Crises

König, A., Graf-Vlachy, L., Bundy, J., & Little, L. M. (2020) · Academy of Management Review · doi:10.5465/amr.2017.0387 · Cited by 237 · see citing works

The flaws of policies requiring human oversight of government algorithms

Green, B. (2022) · Computer Law & Security Review · doi:10.1016/j.clsr.2022.105681 · Cited by 263 · see citing works

Learning from the Katrina crisis: A global and international perspective with implications for future crisis management

Farazmand, A. (2007) · Public Administration Review · doi:10.1111/j.1540-6210.2007.00824.x · Cited by 214 · see citing works

Resilience against crises: COVID-19 and lessons from natural disasters

Sakurai, M., & Chughtai, H. (2020) · European Journal of Information Systems · doi:10.1080/0960085x.2020.1814171 · Cited by 191 · see citing works

Human factors and usability for health information technology: old and new challenges

Carayon, P., & Hoonakker, P. (2019) · Yearbook of Medical Informatics · doi:10.1055/s-0039-1677907 · Cited by 179 · see citing works

Systems Approaches to Tackling Configuration Errors: A Survey

Xu, T., & Zhou, Y. (2015) · ACM Computing Surveys · doi:10.1145/2791577 · Cited by 139 · see citing works

Developing human resource data risk management in the age of big data

Calvard, T. S., & Jeske, D. (2018) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2018.07.011 · Cited by 79 · see citing works

Proceduralizing control and discretion: Human oversight in artificial intelligence policy

Koulu, R. (2020) · Maastricht Journal of European and Comparative Law · doi:10.1177/1023263x20978649 · Cited by 72 · see citing works

Learning from the Failure of Autonomous and Intelligent Systems: Accidents, Safety, and Sociotechnical Sources of Risk

Macrae, C. (2022) · Risk Analysis · doi:10.1111/risa.13850 · Cited by 76 · see citing works

Crises in clinical care: an approach to management

Runciman, W. B. (2005) · Quality and Safety in Health Care · doi:10.1136/qshc.2004.012856 · Cited by 54 · see citing works

Improving patient safety by instructional systems design

Battles, J. B. (2006) · Quality in Health Care · doi:10.1136/qshc.2005.015917 · Cited by 40 · see citing works

Global identity policies and technology: do we understand the question?

Whitley, E. A., & Hosein, G. (2010) · Global Policy · doi:10.1111/j.1758-5899.2010.00028.x · Cited by 34 · see citing works

The Flaws of Policies Requiring Human Oversight of Government Algorithms

Green, B. (2021) · doi:10.2139/ssrn.3921216 · Cited by 259 · see citing works

New Technology and the Emerging Organizational Paradigm

Kolodny, H., Liu, M., Stynne, B., & Denis, H. (1996) · Human Relations · doi:10.1177/001872679604901201 · Cited by 25 · see citing works

Beyond Error

Wears, R. L. (2000) · Academic Emergency Medicine · doi:10.1111/j.1553-2712.2000.tb00457.x · Cited by 18 · see citing works

Why digital health fails silently: a sociotechnical theory of health information technology–related risk

Jabin, M. S. R. (2026) · Frontiers in Digital Health · doi:10.3389/fdgth.2026.1785086 · Cited by 10 · see citing works