The DOI matches its Crossref record; 47 of the 47 references it cites were found in a registry or an index.
Knowledge work as organizational behavior
Abstract
Knowledge work has been defined as a profession, a characteristic of individuals, and as an individual activity. We review and critique these definitions of knowledge work and propose that knowledge work is best understood as discretionary behavior in organizations. As such, knowledge work is understood to comprise the creation of knowledge, the application of knowledge, the transmission of knowledge, and the acquisition of knowledge. Each of these activities is seen as a discretionary behavior. Employees are likely to engage in knowledge work to the extent that they have the (a) ability, (b) motivation, and (c) opportunity to do so. The task of managing knowledge work is focused on establishing these conditions. Organizational characteristics such as transformational leadership, job design, social interaction and organizational culture are identified as potential predictors of ability, motivation and opportunity. Implications for further research and practice are identified.
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Cites
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Cited by
Knowledge hiding in organizations
Connelly, C. E., Zweig, D., Webster, J., & Trougakos, J. P. (2012) · Journal of Organizational Behavior · doi:10.1002/job.737 · Cited by 1,511
A model of knowledge‐sharing motivation
Gagné, M. (2009) · Human Resource Management · doi:10.1002/hrm.20298 · Cited by 608
Prem, R., Ohly, S., Kubicek, B., & Korunka, C. (2017) · Journal of Organizational Behavior · doi:10.1002/job.2115 · Cited by 371
Transfer of training: A review and new insights
Cheng, E. W. L., & Hampson, I. (2008) · International Journal of Management Reviews · doi:10.1111/j.1468-2370.2007.00230.x · Cited by 286
Radaelli, G., Lettieri, E., Mura, M., & Spiller, N. (2014) · Creativity and Innovation Management · doi:10.1111/caim.12084 · Cited by 268
Metadata
- Authors
- Kelloway, E. K., & Barling, J.
- Venue
- International Journal of Management Reviews
- Publisher
- Wiley
- Published
- 2000-09
- Volume
- 2
- Issue
- 3
- Pages
- 287-304
- ISSN
- 1460-8545 (ISSN-L)
- 1468-2370
- OpenAlex
- W2154564404
- Cited by
- 388
- References
- 47
- FWCI
- 14.17
- Type
- journal article
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
