Cited by 121Job Satisfaction and Organizational BehaviorDigital Economy and Work TransformationTechnostress in Professional Settings

Turn Digitalization and Automation to a Job Resource

Open access
Demerouti, Evangelia·2022·Applied Psychology

Abstract

My aim with this commentary is to discuss my vision on what will determine its impact, building on Parker and Grote (2020). To my view, digitalization and automation can contribute to stimulating and “healthy” jobs, if (a) they are designed to support people’s work, (b) people are in control and can craft their use, (c) job resources are maximized and job demands are affordable, (d) the economic growth is shared among stakeholders, including employees, and (e) authorities protect employees and employment (conditions).

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Crossref · 10.1111/apps.12270

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  • Digitalization and automation can contribute to stimulating and healthy jobs if their implementation is designed to increase resources and reduce demands, and if people are in control and craft their use of the system.

    “Consistent with this idea, one of the authors of the JD-R model stated that”

    From Algorithms as work designers: How algorithmic management influences the design of jobs (2022) · cites this paper as Demerouti, 2020

    The “(Negative) Consequences and How to Avoid Them” section (page not supplied) says digitalization and automation can contribute to stimulating, healthy jobs when people can control and craft their use and job resources are maximized while demands remain affordable. The claim omits two further conditions the paper includes: sharing economic growth with employees and protecting employees and employment conditions. (LLM, conf=0.83)

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Research works printed but not linked: 8

  1. Fildes, R., Goodwin, P., Lawrence, M., & Nikolopoulos, K. (2009). Effective forecasting and judgmental adjust- ments: An empirical evaluation and strategies for improvement in supply-chain planning. International Journal of Forecasting, 25, 3-23.
  2. Gordon, H.J., Demerouti, E., Le Blanc, P.M., Bakker, A.B., Bipp, T., & Verhagen, M.A. (2018). Individual job redesign: Job crafting interventions in healthcare. Journal of Vocational Behavior, 104, 98-114.
  3. Hulshof, I.L., Demerouti, E., & Le Blanc, P.M. (2020). Day-level job crafting and service-oriented task perfor- mance. Career Development International, in press.
  4. Lundh, M., & Rydstedt, L.W. (2016). A static organization in a dynamic context: A qualitative study of changes in working conditions for Swedish engine officers. Applied Ergonomics, 55, 1-7. https://doi.org/10.1016/j. apergo.2016.01.006 · DOI
  5. Ollier-Malaterre, A., Jacobs, J.A., & Rothbard, N.P. (2019). Technology, work, and family: Digital cultural capital and boundary management. Annual Review of Sociology, 45, 425-447. https://doi.org/10.1146/annurev-soc- 073018-022433 · DOI
  6. Parker, S.K., & Grote, G. (2020). Automation, algorithms, and beyond: Why work design matters more than ever in a digital world. Applied Psychology: An International Review, https://doi.org/10.1111/apps.12241 · DOI · Paper page
  7. van Emmerik, I.J.H., Bakker, A.B., & Euwema, M.C. (2009). Explaining employees' evaluations of organizational change with the job-demands resources model. Career Development International, 14(6), 594-613. https:// doi.org/10.1108/13620430910997312 · DOI
  8. Wegman, L.A., Hoffman, B.J., Carter, N.T., Twenge, J.M. and Guenole, N. (2016) Placing job characteristics in context: Cross-temporal meta-analysis of changes in job characteristics since 1975. Journal of Management, 20(10), 1-35. https://doi.org/10.1177/0149206316654545 · DOI

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Authors
Demerouti, E.
Affiliations
Eindhoven University of Technology (NL)
Corresponding author
Demerouti, Evangelia
Venue
Applied Psychology
Publisher
Wiley
Published
2020-07-08
Volume
71
Issue
4
Pages
1205-1209
ISSN
  • 0269-994X (ISSN-L)
  • 1464-0597
OpenAlex
W3028282515
Cited by
121
References
4
Citations by year
2026: 31 · 2025: 25 · 2024: 25 · 2023: 18 · 2022: 15 · 2021: 6 · 2020: 1
FWCI
10.81
Type
journal article
Language
en
Open access
Locations
  • Applied Psychology (publishedVersion, cc-by)
  • TU/e Research Portal (publishedVersion, cc-by)
  • TU/e Research Portal (submittedVersion, cc-by)
Topics
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
  • Social Sciences › Sociology and Political Science › Digital Economy and Work Transformation
  • Social Sciences › Psychology › Social Psychology › Technostress in Professional Settings
Keywords
digitalization, automation, job resources, job demands, healthy work, employee control, employment protection, job design

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