CoChat
Sign Up
Cited by 1,407Risk Perception and ManagementPatient-Provider Communication in HealthcareMedia Influence and Health

The DOI matches its Crossref record; 112 of the 112 references it cites were found in a registry or an index.

Communication and Uncertainty Management

Brashers, Dale E.·2001·Journal of Communication
DOI 10.1111/j.1460-2466.2001.tb02892.x
Open this paper in CoChat — free account

Abstract

The fundamental challenge for refining theories of communication and uncertainty is to abandon the assumption that uncertainty will produce anxiety. To better explain processes of communication and uncertainty management, we must answer questions about (a) the experience and meaning of uncertainty, (b) the role of appraisal and emotion in uncertainty management, and (c) the range of behavioral and psychological responses to uncertainty. This paper outlines and extends a theory of uncertainty management and reviews current theory and research in this area. In addition to the theoretical advances promised by this perspective, the paper describes applications to health communication practice. The drive in disease prevention to reduce uncertainty about the state of health and illness has led to a “culture of chronic illness.” Constant surveillance of people's health, combined with improved methods for screening and monitoring, virtually guarantee finding something wrong with every person, creating a society divided into the chronically ill and the worried well (i.e., those waiting to be diagnosed).

Overview

Integrity signals

Registry

Crossref · 10.1111/j.1460-2466.2001.tb02892.x

Cites

112 of 112 references verified0 citation errors · 0 not checkable

Statistics

Recomputing p-values needs the paper’s full text.

Verification

Claims the paper makes

This paper’s full text isn’t openly available, so its claims and self-check weren’t run. The registry and citation checks still apply.

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

Citations

Cites

Show all 112 references

Research works printed but not linked: 16

  1. 1995, Inscrutable goals, uncertain plans, and the production of communicative action, 1
  2. 1982, Language and social knowledge
  3. 2000,, Social support in the management of uncertainty for persons living with HIV or AIDS
  4. 1994, Introduction, xi
  5. 2000, The social context of new genetics, 173
  6. 1987, The strategic uses of ambiguity in organizations, Communication Monographs, 51, 227
  7. 1993, The paradox of accurate information increasing the fear of AIDS, 71
  8. 1998, Intentional forgetting: Interdisciplinary perspectives
  9. 1995, The uncertainty reduction and anxiety-uncertainty reduction theories of Berger, Gudykunst, and associates, 67
  10. 1990, Physicians' self-referent communication as management of uncertainty across the illness trajectory, 27
  11. 1980, Organizational and individual responses to environmental uncertainty, 102
  12. 1980, Hesitation phenomena and conversational style: Indications of uncertainty in family situations, 347
  13. 1999, Risk
  14. 1995, Coping with uncertainty: Insights from the new sciences of chaos, self-organization, and complexity
  15. 2000, Reducing uncertainty through communication during adjustment to disability, 339
  16. 1999, 26, Gene tests shed light on illness, but also hold dark side, 1

Cited by

Sorted by citations

Items 501–600 of 1,000

Related

See all

Metadata

Authors
Brashers, D. E.
Affiliations
University of Illinois Urbana-Champaign (US)
Corresponding author
Brashers, Dale E.
Venue
Journal of Communication
Publisher
Oxford University Press (OUP)
Published
2001-09-01
Volume
51
Issue
3
Pages
477-497
ISSN
  • 0021-9916 (ISSN-L)
  • 1460-2466
DOI
10.1111/j.1460-2466.2001.tb02892.x
OpenAlex
W1995399706
Cited by
1,407
References
112
Citations by year
2026: 104 · 2025: 92 · 2024: 97 · 2023: 99 · 2022: 115 · 2021: 115 · 2020: 92 · 2019: 78 · 2018: 60 · 2017: 58 · 2016: 66 · 2015: 69 · 2014: 56 · 2013: 47 · 2012: 50
FWCI
27.45
Type
journal article
Language
en
Open access
closed
Licence
doi.wiley.com/10.1002/tdm_license_1.1 (tdm, 5113 d)
Locations
Journal of Communication (publishedVersion)
Topics
  • Social Sciences › Sociology and Political Science › Risk Perception and Management
  • Health Sciences › Health Professions › General Health Professions › Patient-Provider Communication in Healthcare
  • Social Sciences › Communication › Media Influence and Health
Keywords
uncertainty management, communication theory, anxiety, appraisal, emotions, health communication, chronic disease, disease prevention, health surveillance, screening, worried well

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review