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Cited by 106

The DOI matches its Crossref record; 1 of the 1 references it cites were found in a registry or an index.

Invisible work, invisible skills: interactive customer service as articulation work

Hampson, Ian, Junor, Anne·2005·New Technology, Work and Employment

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Citations

Cites

Research works printed but not linked: 60

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Cited by

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Metadata

Authors
Hampson, I., & Junor, A.
Venue
New Technology, Work and Employment
Publisher
Wiley
Published
2005-07
Volume
20
Issue
2
Pages
166-181
ISSN
  • 0268-1072
  • 1468-005X
Cited by
106
References
1
Language
en
Licence
doi.wiley.com/10.1002/tdm_license_1.1 (tdm, 3714 d)

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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.