The DOI matches its Crossref record; 5 of the 5 references it cites were found in a registry or an index.
A Dual-Capacity Model of Communication Media Choice in Organizations
Abstract
Most previous research concerning communication media choke in organizations has stressed the capacity of media to convey data. More recently, scholars have examined the capacity of media to convey and manifest meaning. Rarely have both functions been considered concurrently. In this artcle, a model is proposed that not only permits the simultaneous examination of these two functions but reflects that media use is influenced by characteristics of the task, individual and organizational capability constraints, and normative factors. By exploring the implications of this expanded dual-capacity perspective, a more encompassing theory of the determinants of communkation media use in organizations is proposed.
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Citations
Cites
Organizational Information Requirements, Media Richness and Structural Design
Daft, R. L., & Lengel, R. H. (1986) · Management Science · doi:10.1287/mnsc.32.5.554 · Cited by 9,868
Organizational learning: The contributing processes and the literatures
Huber, G. P. (1991) · Organization Science · doi:10.1287/orsc.2.1.88 · Cited by 8,072
The Adolescence of Institutional Theory
Scott, W. R. (1987) · Administrative Science Quarterly · doi:10.2307/2392880 · Cited by 3,699
A Framework for the Comparative Analysis of Organizations
Perrow, C. (1967) · American Sociological Review · doi:10.2307/2091811 · Cited by 2,509
Adaptive strategy selection in decision making.
Payne, J. W., Bettman, J. R., & Johnson, E. J. (1988) · Journal of Experimental Psychology: Learning, Memory, and Cognition · doi:10.1037/0278-7393.14.3.534 · Cited by 1,955
Cited by
Media, Tasks, and Communication Processes: A Theory of Media Synchronicity1
Dennis, A. R., Fuller, R. M., & Valacich, J. S. (2008) · MIS Quarterly · doi:10.2307/25148857 · Cited by 1,511
CHANNEL EXPANSION THEORY AND THE EXPERIENTIAL NATURE OF MEDIA RICHNESS PERCEPTIONS.
Carlson, J. R., & Zmud, R. W. (1999) · Academy of Management Journal · doi:10.2307/257090 · Cited by 1,270
Communication Failures: An Insidious Contributor to Medical Mishaps
Sutcliffe, K. M., Lewton, E., & Rosenthal, M. M. (2004) · Academic Medicine · doi:10.1097/00001888-200402000-00019 · Cited by 1,069
Self-citationO'Sullivan, B. (2000) · Human Communication Research · doi:10.1111/j.1468-2958.2000.tb00763.x · Cited by 266
Scott, C. R., & Timmerman, C. E. (2005) · Communication Research · doi:10.1177/0093650205281054 · Cited by 84
Metadata
- Authors
- SITKIN, S. B., SUTCLIFFE, K. M., & BARRIOS-CHOPLIN, J. R.
- Venue
- Human Communication Research
- Publisher
- Oxford University Press (OUP)
- Published
- 1992-06
- Volume
- 18
- Issue
- 4
- Pages
- 563-598
- ISSN
- 0360-3989 (ISSN-L)
- OpenAlex
- W2049643660
- Cited by
- 221
- References
- 5
- FWCI
- 35.63
- Type
- journal article
- Language
- en
- Open access
- closed
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- SITKIN, S. B., SUTCLIFFE, K. M., & BARRIOS-CHOPLIN, J. R. (1992). A Dual-Capacity Model of Communication Media Choice in Organizations. Human Communication Research. https://doi.org/10.1111/j.1468-2958.1992.tb00572.x
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