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Cited by 261

The DOI matches its Crossref record; 84 of the 84 references it cites were found in a registry or an index.

Getting Down to Business Talk, Gaze, and Body Orientation During Openings of Doctor-Patient Consultations

ROBINSON, JEFFREY DAVID·1998·Human Communication Research

Abstract

This study examines the openings of British general-practice medical consultations. The authors use conversation analysis to analyze how doctors' and patients' practices of gaze and body orientation organize interaction such that doctors routinely initiate the sequence wherein patients disclose their chief complaint. Gaze and body orientation communicate levels of engagement with and disengagement from courses of action. As doctors and patients accomplish regular tasks preparatory to dealing with patients'chief complaints, doctors use gaze and body orientation to communicate that they are preparing but are not yet ready to deal with those compkints. In response, patients wait for their doctors to solicit their chief complaint. These findings have implications for research on nonverbal communication, interactional asymmetry, and power.

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Crossref · 10.1111/j.1468-2958.1998.tb00438.x

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Metadata

Authors
ROBINSON, J. D.
Venue
Human Communication Research
Published
1998-09
Volume
25
Issue
1
Pages
97-123
ISSN
  • 0360-3989 (ISSN-L)
  • 1468-2958
OpenAlex
W2069004747
Cited by
261
References
84
FWCI
35.01
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: Getting Down to Business Talk, Gaze, and Body Orientation During Openings of Doctor-Patient Consultations. https://app.cochat.ai/papers/10.1111/j.1468-2958.1998.tb00438.x
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ROBINSON, J. D. (1998). Getting Down to Business Talk, Gaze, and Body Orientation During Openings of Doctor-Patient Consultations. Human Communication Research. https://doi.org/10.1111/j.1468-2958.1998.tb00438.x

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.