Formal and Informal Social Controls of Employee Deviance

Abstract

Using the phenomenon of deviance by employees against the rules of the formal work organization as the behavior of interest, the differential saliences of both formal (i.e., management) and informal (i.e., co-worker) sanction severity are empirically compared. As hypothesized, the perceived threat of informal sanctions by one's fellow co-workers explains both property deviance and production deviance far better than the perceived severity of the more formal responses initiated by management. Further, if the two forms of social control are causally ordered, we find that management actions to constrain deviant employees do have an effect, albeit indirect, in that formal sanctions operate on deviance indirectly by shaping the informal sanctions.