The DOI matches its Crossref record; 44 of the 44 references it cites were found in a registry or an index.
An Exploratory Analysis of the Value of the Skills of IT Personnel: Their Relationship to IS Infrastructure and Competitive Advantage
Abstract
Determining and assessing the requisite skills of information technology (IT) personnel have become critical as the value of IT has risen in modern organizations. In addition to technical skills traditionally expected of IT personnel, softer skills like managerial, business, and interpersonal skills have been increasingly cited in previous studies as mandatory for these employees. This paper uses a typology of IT personnel skills—technology management skills, business functional skills, interpersonal skills, and technical skills—and investigates their relationships to two information systems (IS) success variables, IS infrastructure flexibility and the competitive advantage provided by IS. The study investigates these relationships using the perceptions of chief information officers (CIOs) from mostly Fortune 2000 companies. The contributions of this study are: IT personnel skills do affect IS success, technical skills are viewed as the most important skill set in affecting IS infrastructure flexibility and competitive advantage, and modularity is viewed as more valuable to competitive advantage than integration. Several explanations are offered for the lack of positive relationships between the softer IT personnel skills and the dimensions of IS success used in this study.
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Cites
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Cited by
Pawlowski, S. D., & Robey, D. (2004) · MIS Quarterly · doi:10.2307/25148658 · Cited by 577
Liu, H., Wei, S., Ke, W., Wei, K. K., & Hua, Z. (2016) · Journal of Operations Management · doi:10.1016/j.jom.2016.03.009 · Cited by 484
Benitez, J., Castillo, A., Llorens, J., & Braojos, J. (2018) · Information & Management · doi:10.1016/j.im.2017.09.004 · Cited by 318
Using Enterprise Architecture Standards in Managing Information Technology
Boh, W. F., & Yellin, D. (2006) · Journal of Management Information Systems · doi:10.2753/mis0742-1222230307 · Cited by 291
Ben-Gurion University of the Negev, I., Fink, L., Neumann, S., & Tel Aviv University, I. (2007) · Journal of the Association for Information Systems · doi:10.17705/1jais.00135 · Cited by 263
Metadata
- Authors
- Byrd, T. A., & Turner, D. E.
- Venue
- Decision Sciences
- Publisher
- Wiley
- Published
- 2001-03
- Volume
- 32
- Issue
- 1
- Pages
- 21-54
- ISSN
- 0011-7315 (ISSN-L)
- 1540-5915
- OpenAlex
- W2007178886
- Cited by
- 272
- References
- 44
- FWCI
- 20.26
- Type
- journal article
- Language
- en
- Open access
- closed
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- Byrd, T. A., & Turner, D. E. (2001). An Exploratory Analysis of the Value of the Skills of IT Personnel: Their Relationship to IS Infrastructure and Competitive Advantage. Decision Sciences. https://doi.org/10.1111/j.1540-5915.2001.tb00952.x
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
