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Cited by 402

The DOI matches its Crossref record; 4 of the 4 references it cites were found in a registry or an index.

STAKEHOLDERS AND COMPETITIVE ADVANTAGE: THE CASE OF ISO 14001

DELMAS, MAGALI·2001·Production and Operations Management

Abstract

This paper integrates a stakeholder perspective into the resource‐based view of the firm, to analyze the mechanisms that link the adoption of the international Environmental Management Standard ISO 14001 to firms' competitive advantage. This paper shows that the perceived competitiveness impact of the standard depends mostly on the involvement of firms' external stakeholders (distributors, customers, community members, and regulatory agencies) in its design. ISO 14001 is a process standard, and it is difficult for stakeholders to get credible information on the effectiveness of the standard if they are not involved in its design. Stakeholders' involvement in a firm's ISO 14001 standard becomes a valuable organizational capability, which is difficult to imitate by competitors. The analysis is supported by primary data collected from a questionnaire mailed to 152 firms, resulting in 55 observations representing 30% of the total number of firms certified in the U.S. in August 1998.

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Crossref · 10.1111/j.1937-5956.2001.tb00379.x

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Metadata

Authors
DELMAS, M.
Venue
Production and Operations Management
Published
2001-09
Volume
10
Issue
3
Pages
343-358
ISSN
  • 1059-1478 (ISSN-L)
  • 1937-5956
OpenAlex
W2091703777
Cited by
402
References
4
FWCI
18.42
Type
journal article
Language
en
Open access
closed

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Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.