Knowledge and skill retention of a mobile phone data collection protocol in rural Liberia
Open accessAbstract
Introduction: With a large number of births occurring outside the formal health system, it is difficult to determine the number of pregnant women in rural regions of Liberia. The exponential growth of mobile phone use in developing countries provides a potential avenue for data collection on maternal and child health in such rural, remote regions. Methods: A pre‐, post‐, and one‐year posttest design was used to collect data on knowledge and skill retention for 7 essential items required for mobile phone use among traditional birth attendants (TBAs) trained in a short message service (SMS) texting data collection protocol (N = 99) in rural Liberia. Results: Sixty‐three participants (63.6% retention) completed the one‐year posttest and displayed evidence of statistically significant knowledge and skill retention in 6 of the 7 tasks (P < .005), including the ability to: 1) turn on the phone, 2) use the mobile phone to make a call, 3) recognize that they have coverage, 4) recognize that the mobile phone is charged, 5) create a SMS text message without help, and 6) send a SMS text message without help. The TBAs continued to have difficulty with more complex tasks such as adding minutes to a phone. Discussion: The mobile phone data‐collection protocol proved feasible with TBAs demonstrating knowledge retention in a one‐year posttest; however, clinical significance needs further investigation. The protocol increased communication and collaboration among TBAs, certified midwives, and clinic staff.
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Availability of technical support to maintain and troubleshoot the system led to positive perceptions among users and increased their use of the technology.
“Six studies (26,30,(32)(33)(34) have shown that availability of technical support to maintain and troubleshoot the system led to positive perceptions among users and increased their use of the technology.”
From A mixed methods systematic review of success factors of mhealth and telehealth for maternal health in Sub-Saharan Africa (2017) · cites this paper as [30]
The Discussion (page not provided) says TBAs sought help from a certified midwife and clinic staff with sending data and adding phone credit, supporting the availability of practical assistance. It does not report that this help improved users’ perceptions or caused them to use the technology more. (LLM, conf=0.82)
Experimental — accuracy not yet measuredHaving a literate person nearby can help traditional birth attendants use advanced telephone functions such as creating and sending SMS and adding credit.
“For example, having a literate person nearby can help traditional birth attendants to use some advanced telephone functions such as creating and sending SMS and adding credit (30).”
From A mixed methods systematic review of success factors of mhealth and telehealth for maternal health in Sub-Saharan Africa (2017) · cites this paper as [30]
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- Authors
- Munro, M. L., Lori, J. R., Boyd, C. J., & Andreatta, P.
- Affiliations
- University of Michigan (US)
- University of Minnesota (US)
- Corresponding author
- Lori, Jody R.
- Venue
- Journal of Midwifery & Women's Health
- Publisher
- Wiley
- Published
- 2014-03
- Volume
- 59
- Issue
- 2
- Pages
- 176-183
- ISSN
- 1526-9523 (ISSN-L)
- 1542-2011
- PMC
- PMC3976765
- OpenAlex
- W2135595753
- Cited by
- 23
- References
- 5
- Citations by year
- 2026: 1 · 2025: 1 · 2023: 2 · 2021: 1 · 2020: 2 · 2019: 1 · 2018: 5 · 2017: 7 · 2016: 2 · 2015: 1
- FWCI
- 9.22
- Type
- journal article
- Language
- en
- Open access
- green
- www.ncbi.nlm.nih.gov
- Locations
- Journal of Midwifery & Women s Health (publishedVersion)
- PubMed (publishedVersion)
- PubMed Central (acceptedVersion)
- Funders
- International Development, Child Survival (USAID-M-OOA-GH-HSR-10-40)
- National Institutes of Health, National Institutes for Nursing Research (F31NR012852)
- Topics
- Physical Sciences › Computer Science › Information Systems › ICT in Developing Communities
- Health Sciences › Health Professions › General Health Professions › Mobile Health and mHealth Applications
- Health Sciences › Medicine › Pediatrics, Perinatology and Child Health › Global Maternal and Child Health
- Keywords
- mobile phone data collection, text messaging, traditional birth attendants, knowledge retention, skill retention
- MeSH terms
- Adult, Child, Data Collection, Female, Humans, Learning, Liberia, Maternal Welfare, Middle Aged, Midwifery, Pregnancy, Rural Population, Cell Phone, Text Messaging
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