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The Relationship Between Emergency Department Crowding and Patient Outcomes: A Systematic Review
Open accessAbstract
Purpose: Emergency department (ED) crowding is a significant patient safety concern associated with poor quality of care. The purpose of this systematic review is to assess the relationship between ED crowding and patient outcomes. Design: We searched the Medline search engine and relevant emergency medicine and nursing journals for studies published in the past decade that pertained to ED crowding and the following patient outcome measures: mortality, morbidity, patient satisfaction, and leaving the ED without being seen. All articles were appraised for study quality. Findings: A total of 196 abstracts were screened and 11 articles met inclusion criteria. Three of the eleven studies reported a significant positive relationship between ED crowding and mortality either among patients admitted to the hospital or discharged home. Five studies reported that ED crowding is associated with higher rates of patients leaving the ED without being seen. Measures of ED crowding varied across studies. Conclusions: ED crowding is a major patient safety concern associated with poor patient outcomes. Interventions and policies are needed to address this significant problem. Clinical Relevance: This review details the negative patient outcomes associated with ED crowding. Study results are relevant to medical professionals and those that seek care in the ED.
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A longer emergency department length of stay is associated with poor outcomes.
“A longer emergency department length of stay (EDLOS) is associated with poor outcomes.”
From Shorter laboratory turnaround time is associated with shorter emergency department length of stay: a retrospective cohort study (2022) · cites this paper as [8]
The Results section (page unavailable) reports higher 7-day mortality among patients discharged during shifts with a mean ED length of stay of at least 6 hours than during shifts with a mean below 1 hour. This supports an association between longer shift-level ED stays and a poor outcome, but does not establish that a longer individual patient's ED stay is associated with poor outcomes. (LLM, conf=0.86)
Experimental — accuracy not yet measuredExtended lengths of stay lead to crowding in the ED, which is associated with worse outcomes, including death.
“Extended lengths of stay lead to crowding in the ED, which in turn is associated with worse outcomes, including death [6–8].”
From Shorter laboratory turnaround time is associated with shorter emergency department length of stay: a retrospective cohort study (2022) · cites this paper as [8]
The Clinical Relevance section links extended ED boarding and crowding to insufficient inpatient capacity, but does not establish that extended lengths of stay themselves cause crowding. The Conclusions report that ED crowding is associated with higher mortality, supporting the second part of the claim. Page numbers are unavailable in our copy. (LLM, conf=0.82)
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Citations
Cites
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Flagged first, then by citations
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Cited by
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Changing role of EMS –analyses of non-conveyed and conveyed patients in Finland
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“…internal quality improvement, laboratories often break this down into distinct, measurable intervals: the pre-analytical phase (order to specimen receipt), the analytical phase (specimen processing to result generation), and the post-analytical phase (result verification to report delivery) [7-9].”
Metadata
- Authors
- Carter, E. J., Pouch, S. M., & Larson, E. L.
- Affiliations
- Columbia University (US)
- NewYork–Presbyterian Hospital (US)
- Corresponding author
- Carter, Eileen J.
- Venue
- Journal of Nursing Scholarship
- Publisher
- Wiley
- Published
- 2013-12-19
- Volume
- 46
- Issue
- 2
- Pages
- 106-115
- ISSN
- 0363-2792 (ISSN-L)
- 1527-6546
- 1547-5069
- PMC
- PMC4033834
- OpenAlex
- W2154723371
- Cited by
- 410
- References
- 35
- Citations by year
- 2026: 25 · 2025: 38 · 2024: 28 · 2023: 41 · 2022: 41 · 2021: 31 · 2020: 46 · 2019: 43 · 2018: 43 · 2017: 24 · 2016: 23 · 2015: 21 · 2014: 6
- FWCI
- 2.98
- Type
- journal article
- Language
- en
- Open access
- green
- www.ncbi.nlm.nih.gov
- Locations
- Journal of Nursing Scholarship (publishedVersion)
- PubMed (publishedVersion)
- Europe PMC (PubMed Central) (acceptedVersion)
- PubMed Central (acceptedVersion)
- Funders
- Centers for Disease Control and Prevention
- National Institute of Nursing Research (F31NR014599, T32NR013454)
- Topics
- Health Sciences › Medicine › Emergency Medicine › Emergency and Acute Care Studies
- Health Sciences › Medicine › Emergency Medicine › Trauma and Emergency Care Studies
- Social Sciences › Decision Sciences › Management Science and Operations Research › Healthcare Operations and Scheduling Optimization
- Keywords
- emergency department overcrowding, patient outcomes, patient safety, mortality, morbidity, patient satisfaction, left without being seen
- MeSH terms
- Crowding, Emergency Service, Hospital, Humans, Quality of Health Care, Patient Safety, Patient Outcome Assessment
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