The DOI matches its Crossref record; 3 of the 3 references it cites were found in a registry or an index.
New Technology, Work and Employment in the era of COVID‐19: reflecting on legacies of research
Open accessAbstract
The outbreak of COVID‐19 is having a drastic impact on work and employment. This review piece outlines the relevance of existing research into new technology, work and employment in the era of COVID‐19. It is important to be retrospective and undertake both a historically and theoretically informed position on the impact of new technologies in the current crisis and beyond. Issues of control, surveillance and resistance have been central to work on the impact of technology on work and employment and these themes have been identified as central to the experience of work in the current crisis.
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“Central to the perspective adopted in this journal is the rejection of technological determinism in favour of an understanding of how new technologies operate at work that recall 'the importance of choices and the political-that technology is socially mediated-and that the introduction of new 'new' technologies are structured around social relations that preexist' (Hodder 2020: 268).”
From Reflecting on 40 Years of New Technology, Work and Employment: Insights From the Current Editors on the Past and Prospects for the Future (2026) · cites this paper as Hodder 2020
In the citing paper
“since the outbreak of the Covid-19 pandemic, we have published numerous pieces on working from home/telework (e.g., Hodder 2020; Miglioretti et al. 2023;Churchill 2024;O'Neil et al. 2024;Hancock and Tyler 2025).”
From Reflecting on 40 Years of New Technology, Work and Employment: Insights From the Current Editors on the Past and Prospects for the Future (2026) · cites this paper as Hodder 2020
In the citing paper
“the pieces by Holtgrewe (2014), Messenger and Gschwind (2016), and Hodder (2020) have all been highly cited.”
From Reflecting on 40 Years of New Technology, Work and Employment: Insights From the Current Editors on the Past and Prospects for the Future (2026) · cites this paper as Hodder 2020
In the citing paper
“Contemporary events, such as the Covid-19 pandemic, suddenly created a high degree of relevance for papers in this journal on teleworking (Hodder 2020)-and explains why seven of the 10 most cited papers and six of the 10 most-viewed papers in NTWE over the last 40 years relate to homeworking/teleworking.”
From Reflecting on 40 Years of New Technology, Work and Employment: Insights From the Current Editors on the Past and Prospects for the Future (2026) · cites this paper as Hodder 2020
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Citations
Cites
Entrapped by the ‘electronic panopticon’? Worker resistance in the call centre
Bain, P., & Taylor, P. (2000) · New Technology, Work and Employment · doi:10.1111/1468-005x.00061 · Cited by 546
Corporate smart phones: professionals' conscious engagement in escalating work connectivity
Cavazotte, F., Heloisa Lemos, A., & Villadsen, K. (2014) · New Technology, Work and Employment · doi:10.1111/ntwe.12022 · Cited by 121
Electronic monitoring and surveillance in call centres: a framework for investigation
Ball, K. S., & Margulis, S. T. (2011) · New Technology, Work and Employment · doi:10.1111/j.1468-005x.2011.00263.x · Cited by 102
Cited by
COVID-19 and Digitalization: The Great Acceleration
Amankwah-Amoah, J., Khan, Z., Wood, G., & Knight, G. (2021) · Journal of Business Research · doi:10.1016/j.jbusres.2021.08.011 · Cited by 947
“Twitter, Facebook, and other firms that extensively leverage digital technologies now allow workers to “become roving nomads forever”, thereby creating a platform to recruit top talent and assess employees on performance rather than mere “clocking hours” (Rosalsky, 2020a, p. nd; Hodder, 2020).”
BackgroundEmployees’ perceptions of relational communication in full-time remote work in the public sector
Jämsen, R., Sivunen, A., & Blomqvist, K. (2022) · Computers in Human Behavior · doi:10.1016/j.chb.2022.107240 · Cited by 98
Carvalho, V. S., Santos, A., Ribeiro, M. T., & Chambel, M. J. (2021) · Sustainability · doi:10.3390/su13137339 · Cited by 75
Olsen, K. M., Hildrum, J., Kummen, K., & Leirdal, C. (2023) · Employee Relations: The International Journal · doi:10.1108/er-05-2022-0230 · Cited by 31
Bakhai, A., McCauley, L., Stones, L., Khalil, S., Mehta, J., Price, N., Krishnamurthy, V., Parker, L. H. H., & Hughes, D. (2022) · Humanities and Social Sciences Communications · doi:10.1057/s41599-022-01427-7 · Cited by 10
Metadata
- Authors
- Hodder, A.
- Venue
- New Technology, Work and Employment
- Publisher
- Wiley
- Published
- 2020-08-03
- Volume
- 35
- Issue
- 3
- Pages
- 262-275
- ISSN
- 0268-1072 (ISSN-L)
- 1468-005X
- OpenAlex
- W3046400240
- Cited by
- 233
- References
- 3
- FWCI
- 55.53
- Type
- journal article
- Language
- en
- Open access
- bronze
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.