The DOI matches its Crossref record; 9 of the 9 references it cites were found in a registry or an index.
Volunteer Motivation, Satisfaction, and Management at an Elite Sporting Competition
Abstract
The purpose of this study was to investigate attributes of satisfaction and motivation for volunteers at an elite sporting competition and the implications of this for effective event management, A survey of 300 volunteers was undertaken immediately following the Scott Tournament of Hearts, the Canadian Women's Curling Championship, held in Thunder Bay in March 1996, The 28- item Special Event Volunteer Motivation Scale was tested in this study, resulting in four empirically supported factors termed purposive, solidary, external traditions, and commitments. The study measured the level of satisfaction with the general volunteer experience and with specific aspects of the administrative and managerial conditions. This study found that particular attributes of the event organization and competition facility played a role in volunteer satisfaction.
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“To these, Farrell et al. (1998) subdivided material incentives into external traditions (related to family traditions) and commitments (relating to personal skills).”
From Buddhist merit in the West: a case study from Australia’s Nan Tien Temple (2019) · cites this paper as Farrell et al. (1998)
Citations
Cites
A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions
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Commitment and ego‐involvement in recreational tennis
Siegenthaler, K. L., & Lam, T. (1992) · Leisure Sciences · doi:10.1080/01490409209513176 · Cited by 56
Development of an Instrument to Measure Volunteer's Motivation in Working with People with AIDS
Schondel, C., Shields, G., & Orel, N. A. (1992) · Social Work in Health Care · doi:10.1300/j010v17n02_05 · Cited by 27
Maximizing Personal Efficacy In Older Adults:
Perkinson, M. A. (1993) · Physical & Occupational Therapy In Geriatrics · doi:10.1080/j148v10n03_05 · Cited by 17
How to have the help you need.
Tedrick, T. (1990) · Parks & recreation · Cited by 4
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The Preliminary Event as a Trial Run
Johnston, M., Twynam, G. D., & Shultis, J. D. (1996) · Festival Management and Event Tourism · doi:10.3727/106527096792232397 · Cited by 2
Self-citation
Research works printed but not linked: 6
- Getz D., 1988, Journal of TravelResearch, 27, 22
- Henderson K., 1990, Parks & Recreation, 25, 60
- Hill D., 1991, TheJournal of VolunteerAdministration, 10, 26
- Parker S., 1992, Journal ofApplied Recreation Research, 17, 1
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Cited by
Sorted by citations
Engagement in science through citizen science: Moving beyond data collection
Phillips, T., Ballard, H. L., Lewenstein, B. V., & Bonney, R. E. (2019) · Science Education · doi:10.1002/sce.21501 · Cited by 355
Evolution and Issue Patterns for Major-Sport-Event Organizing Committees and Their Stakeholders
Parent, M. M. (2008) · Journal of Sport Management · doi:10.1123/jsm.22.2.135 · Cited by 202
The volunteer legacy of a major sport event
Doherty, A. (2009) · Journal of Policy Research in Tourism Leisure and Events · doi:10.1080/19407960903204356 · Cited by 218
“Related research has also revealed that benefits are experienced by event volunteers to a greater extent than costs, and particularly social enrichment through networking and a positive group environment (e.g., Elstad, 1996; Farrell et al., 1998; Larocque et al., 2002).”
BackgroundVolunteerism and volunteer management in sport
Wicker, P. V. (2017) · Sport Management Review · doi:10.1016/j.smr.2017.01.001 · Cited by 147
The Meaning Behind Attachment: Exploring Camaraderie, Cause, and Competency at a Charity Sport Event
Filo, K. R., Funk, D. C., & O’Brien, D. (2009) · Journal of Sport Management · doi:10.1123/jsm.23.3.361 · Cited by 143
Metadata
- Authors
- Farrell, J. M., Johnston, M. E., & Twynam, G. D.
- Affiliations
- Lakehead University (CA)
- Venue
- Journal of Sport Management
- Publisher
- Human Kinetics
- Published
- 1998-10
- Volume
- 12
- Issue
- 4
- Pages
- 288-300
- ISSN
- 0888-4773 (ISSN-L)
- 1543-270X
- OpenAlex
- W2146673623
- Cited by
- 391
- References
- 9
- Citations by year
- 2026: 6 · 2025: 19 · 2024: 9 · 2023: 15 · 2022: 26 · 2021: 23 · 2020: 20 · 2019: 23 · 2018: 19 · 2017: 23 · 2016: 25 · 2015: 20 · 2014: 28 · 2013: 27 · 2012: 26
- FWCI
- 1.46
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Sport Management (publishedVersion)
- Funders
- Lakehead University
- Topics
- Social Sciences › Sociology and Political Science › Nonprofit Sector and Volunteering
- Social Sciences › Business, Management and Accounting › Tourism, Leisure and Hospitality Management › Tourism, Volunteerism, and Development
- Social Sciences › Sociology and Political Science › Sport and Mega-Event Impacts
- Keywords
- volunteer motivation, volunteer satisfaction, event management, commitment, volunteer experience
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- CoChat. (2026). Citation check: Volunteer Motivation, Satisfaction, and Management at an Elite Sporting Competition. https://app.cochat.ai/papers/10.1123/jsm.12.4.288
- The paper
- Farrell, J. M., Johnston, M. E., & Twynam, G. D. (1998). Volunteer Motivation, Satisfaction, and Management at an Elite Sporting Competition. Journal of Sport Management. https://doi.org/10.1123/jsm.12.4.288
