Application of Electronic Trigger Tools to Identify Targets for Improving Diagnostic Safety
Open accessAbstract
Progress in reducing diagnostic errors remains slow partly due to poorly defined methods to identify errors, high-risk situations, and adverse events. Electronic trigger (e-trigger) tools, which mine vast amounts of patient data to identify signals indicative of a likely error or adverse event, offer a promising method to efficiently identify errors. The increasing amounts of longitudinal electronic data and maturing data warehousing techniques and infrastructure offer an unprecedented opportunity to implement new types of e-trigger tools that use algorithms to identify risks and events related to the diagnostic process. We present a knowledge discovery framework, the Safer Dx Trigger Tools Framework, that enables health systems to develop and implement e-trigger tools to identify and measure diagnostic errors using comprehensive electronic health record (EHR) data. Safer Dx e-trigger tools detect potential diagnostic events, allowing health systems to monitor event rates, study contributory factors and identify targets for improving diagnostic safety. In addition to promoting organisational learning, some e-triggers can monitor data prospectively and help identify patients at high-risk for a future adverse event, enabling clinicians, patients or safety personnel to take preventive actions proactively. Successful application of electronic algorithms requires health systems to invest in clinical informaticists, information technology professionals, patient safety professionals and clinicians, all of who work closely together to overcome development and implementation challenges. We outline key future research, including advances in natural language processing and machine learning, needed to improve effectiveness of e-triggers. Integrating diagnostic safety e-triggers in institutional patient safety strategies can accelerate progress in reducing preventable harm from diagnostic errors.
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Inpatient and acute care settings commonly use inpatient diagnostic error triggers and EHR-based interventions, whereas outpatient and primary care settings rely more on population risk-stratification tools and ambulatory e-triggers targeting missed follow-up or unexpected ED visits.
“Inpatient and acute care settings commonly use inpatient diagnostic error triggers [375] and EHR-based interventions [376], whereas outpatient and primary care settings rely more on population risk-stratification tools [377] and ambulatory e-triggers targeting missed follow-up or unexpected ED visits [378].”
From Toward Safer Diagnoses: A SEIPS-Based Narrative Review of Diagnostic Errors (2026) · cites this paper as [378]
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- Authors
- Murphy, D. R., Meyer, A. N., Sittig, D. F., Meeks, D. W., Thomas, E. J., & Singh, H.
- Affiliations
- Michael E. DeBakey VA Medical Center (US)
- Memorial Hermann (US)
- Corresponding author
- Murphy, Daniel R
- Venue
- BMJ Quality & Safety
- Publisher
- BMJ
- Published
- 2018-10-05
- Volume
- 28
- Issue
- 2
- Pages
- 151-159
- ISSN
- 1475-3898 (ISSN-L)
- 2044-5415
- 2044-5423
- PMC
- PMC6365920
- OpenAlex
- W2895457576
- Cited by
- 129
- References
- 5
- Citations by year
- 2026: 10 · 2025: 16 · 2024: 22 · 2023: 17 · 2022: 24 · 2021: 13 · 2020: 15 · 2019: 11 · 2017: 1
- FWCI
- 11.17
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Licence
- cc-by-nc
- Locations
- BMJ Quality & Safety (publishedVersion, cc-by-nc)
- Europe PMC (PubMed Central) (publishedVersion, other-oa)
- PubMed Central (publishedVersion, cc-by-nc)
- PubMed (publishedVersion)
- HighWire Press Open Archive (submittedVersion)
- Funders
- Health Services Research and Development (CRE-12-033)
- Topics
- Health Sciences › Medicine › Family Practice › Clinical Reasoning and Diagnostic Skills
- Health Sciences › Health Professions › Health Information Management › Electronic Health Records Systems
- Health Sciences › Health Professions › Emergency Medical Services › Patient Safety and Medication Errors
- Keywords
- diagnostic errors, diagnostic safety, adverse events, electronic health records, knowledge discovery, high-risk patient identification, preventable harm, patient safety monitoring, natural language processing, machine learning, organizational learning
- MeSH terms
- Algorithms, Diagnostic Errors, Humans, Natural Language Processing, Safety Management, Risk Assessment, Electronic Health Records, Patient Safety
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