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Cited by 327

The DOI matches its Crossref record; 1 of the 1 references it cites were found in a registry or an index.

Expressing emotion in text-based communication

Hancock, Jeffrey T., Landrigan, Christopher, Silver, Courtney·2007·Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

Abstract

Our ability to express and accurately assess emotional states is central to human life. The present study examines how people express and detect emotions during text-based communication, an environment that eliminates the nonverbal cues typically associated with emotion. The results from 40 dyadic interactions suggest that users relied on four strategies to express happiness versus sadness, including disagreement, negative affect terms, punctuation, and verbosity. Contrary to conventional wisdom, communication partners readily distinguished between positive and negative valence emotional communicators in this text-based context. The results are discussed with respect to the Social Information Processing model of strategic relational adaptation in mediated communication.

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Metadata

Authors
Hancock, J. T., Landrigan, C., & Silver, C.
Venue
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Publisher
ACM
Published
2007-04-29
Pages
929-932
OpenAlex
W2130716178
Cited by
327
References
1
FWCI
10.02
Type
conference paper
Language
en
Open access
closed

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CoChat. (2026). Citation check: Expressing emotion in text-based communication. https://app.cochat.ai/papers/10.1145/1240624.1240764
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Hancock, J. T., Landrigan, C., & Silver, C. (2007). Expressing emotion in text-based communication. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. https://doi.org/10.1145/1240624.1240764

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