Techniques for developing more accessible web applications: a survey towards a process classification
Abstract
The Web has become one of the most important communication media, since it is spread all over the world. In order to enable everyone to access this medium, Web accessibility has become an emerging topic, and many techniques have been evolved to support the development of accessible Web content. This paper presents a survey on techniques for Web accessibility and proposes a classification into the processes of ISO/IEC 12207 standard. The survey was carried out applying systematic review principles during the literature review. The results include analysis obtained from the synthesis of 53 studies, selected from an initial set of 844. Although the survey results indicate a growth in research on techniques for design and evaluation of Web applications, they also indicate that several development activities have been poorly addressed by scientific research efforts.
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A review by Freire et al. found that most documented techniques were guideline-driven, reinforcing the dominance of standards-based implementation.
“A review by Freire et al. found that most documented techniques were guideline-driven, reinforcing the dominance of standards-based implementation [19].”
From Proceedings of the 37th Australian Conference on Human-Computer Interaction (2025) · cites this paper as [19]
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Systematic literature reviews in software engineering – A tertiary study
Kitchenham, B., Pretorius, R., Budgen, D., Pearl Brereton, O., Turner, M., Niazi, M., & Linkman, S. (2010) · Information and Software Technology · doi:10.1016/j.infsof.2010.03.006 · Cited by 1,230 · see citing works
Systematic literature reviews in software engineering
Wohlin, C., & Prikladnicki, R. (2013) · Information and Software Technology · doi:10.1016/j.infsof.2013.02.002 · Cited by 120 · see citing works
Kubullek, A.-K., Zimmer, L., Ly, T. T. M., & Dogangün, A. (2025) · Proceedings of the 37th Australian Conference on Human-Computer Interaction · doi:10.1145/3764687.3764711 · Cited by 1 · see citing works
- Authors
- Freire, A. P., Goularte, R., & de Mattos Fortes, R. P.
- Affiliations
- University of Sao Paulo, Sao Carlos, SP, Brazil
- Universidade de São Paulo (BR)
- ORCID
- Goularte, Rudinei
- Venue
- Proceedings of the 25th annual ACM international conference on Design of communication
- Publisher
- ACM
- Published
- 2007-10-22
- Pages
- 162-169
- OpenAlex
- W2060268786
- Cited by
- 58
- References
- 0
- Citations by year
- 2026: 2 · 2025: 5 · 2023: 3 · 2021: 1 · 2020: 3 · 2019: 2 · 2018: 1 · 2016: 2 · 2015: 2 · 2014: 2 · 2013: 5 · 2012: 3
- FWCI
- 10.55
- Type
- conference paper
- Language
- en
- Open access
- closed
- Locations
- ACM International Conference on Design of Communication (SIGDOC) (publishedVersion)
- Funders
- Coordenação de Aperfeiçoamento de Pessoal de Nível Superior
- Conselho Nacional de Desenvolvimento Científico e Tecnológico
- Financiadora de Estudos e Projetos
- Topics
- Social Sciences › Human Factors and Ergonomics › Digital Accessibility for Disabilities
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Physical Sciences › Computer Science › Information Systems › Web Applications and Data Management
- Keywords
- web accessibility, ISO/IEC 12207, web application design, accessibility evaluation, assistive technology
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