The DOI matches its Crossref record; 1 of the 1 references it cites were found in a registry or an index.
Desiring to be in touch in a changing communications landscape: attitudes of older adults
Abstract
This paper offers an exploration of the attitudes of older adults to keeping in touch with people who are important to them. We present findings from three focus groups with people from 55 to 81 years of age. Themes emerging from the findings suggest that older adults view the act of keeping in touch as being worthy of time and dedication, but also as being something that needs to be carefully managed within the context of daily life. Communication is seen as a means through which skill should be demonstrated and personality expressed, and is understood in a very different context to the lightweight interaction that is increasingly afforded by new technologies. The themes that emerged are used to elicit a number of design implications and to promote some illustrative design concepts for new communication devices.
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“Research indicates that older adults put effort into learning new digital technologies as long as they are believed to be worthy of time and dedication (eg, when technology can be used to keep in touch with others to foster relationships [36]).”
From Embodied Conversational Agent Appearance for Health Assessment of Older Adults: Explorative Study (2020) · cites this paper as [36]
Citations
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Sorted by citations
Use of Intelligent Voice Assistants by Older Adults with Low Technology Use
Pradhan, A., Lazar, A., & Findlater, L. (2020) · ACM Transactions on Computer-Human Interaction · doi:10.1145/3373759 · Cited by 285
Reviewing reflection: on the use of reflection in interactive system design
Baumer, E. P. S., Khovanskaya, V., Matthews, M., Reynolds, L., Schwanda Sosik, V., & Gay, G. (2014) · Proceedings of the 2014 conference on Designing interactive systems · doi:10.1145/2598510.2598598 · Cited by 266
Understanding digital and material social communications for older adults
Hope, A., Schwaba, T., & Piper, A. M. (2014) · Proceedings of the SIGCHI Conference on Human Factors in Computing Systems · doi:10.1145/2556288.2557133 · Cited by 140
Pang, C., Collin Wang, Z., McGrenere, J., Leung, R., Dai, J., & Moffatt, K. (2021) · Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems · doi:10.1145/3411764.3445702 · Cited by 118
Interrogating Social Virtual Reality as a Communication Medium for Older Adults
Baker, S., Kelly, R. M., Waycott, J., Carrasco, R., Hoang, T., Batchelor, F., Ozanne, E., Dow, B., Warburton, J., & Vetere, F. (2019) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3359251 · Cited by 116
Metadata
- Authors
- Lindley, S. E., Harper, R., & Sellen, A.
- Affiliations
- Microsoft Research (United Kingdom) (GB)
- Venue
- Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
- Publisher
- ACM
- Published
- 2009-04-04
- Pages
- 1693-1702
- OpenAlex
- W2141661094
- Cited by
- 180
- References
- 1
- Citations by year
- 2026: 6 · 2025: 4 · 2024: 8 · 2023: 9 · 2022: 11 · 2021: 14 · 2020: 9 · 2019: 9 · 2018: 6 · 2017: 12 · 2016: 15 · 2015: 16 · 2014: 14 · 2013: 9 · 2012: 14
- FWCI
- 41.21
- Type
- conference paper
- Language
- en
- Open access
- closed
- Locations
- CHI Conference on Human Factors in Computing Systems (publishedVersion)
- Topics
- Health Sciences › Medicine › Geriatrics and Gerontology › Technology Use by Older Adults
- Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
- Social Sciences › Psychology › Developmental and Educational Psychology › Aging and Gerontology Research
- Keywords
- older adults, social communication, communication technology, new media, design implications, personality expression, time management, intergenerational communication
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