Cited by 180Technology Use by Older AdultsInnovative Human-Technology InteractionAging and Gerontology Research

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Desiring to be in touch in a changing communications landscape: attitudes of older adults

Lindley, Siân E., Harper, Richard, Sellen, Abigail·2009·Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

Abstract

This paper offers an exploration of the attitudes of older adults to keeping in touch with people who are important to them. We present findings from three focus groups with people from 55 to 81 years of age. Themes emerging from the findings suggest that older adults view the act of keeping in touch as being worthy of time and dedication, but also as being something that needs to be carefully managed within the context of daily life. Communication is seen as a means through which skill should be demonstrated and personality expressed, and is understood in a very different context to the lightweight interaction that is increasingly afforded by new technologies. The themes that emerged are used to elicit a number of design implications and to promote some illustrative design concepts for new communication devices.

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Metadata

Authors
Lindley, S. E., Harper, R., & Sellen, A.
Affiliations
Microsoft Research (United Kingdom) (GB)
Venue
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Publisher
ACM
Published
2009-04-04
Pages
1693-1702
OpenAlex
W2141661094
Cited by
180
References
1
Citations by year
2026: 6 · 2025: 4 · 2024: 8 · 2023: 9 · 2022: 11 · 2021: 14 · 2020: 9 · 2019: 9 · 2018: 6 · 2017: 12 · 2016: 15 · 2015: 16 · 2014: 14 · 2013: 9 · 2012: 14
FWCI
41.21
Type
conference paper
Language
en
Open access
closed
Locations
CHI Conference on Human Factors in Computing Systems (publishedVersion)
Topics
  • Health Sciences › Medicine › Geriatrics and Gerontology › Technology Use by Older Adults
  • Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
  • Social Sciences › Psychology › Developmental and Educational Psychology › Aging and Gerontology Research
Keywords
older adults, social communication, communication technology, new media, design implications, personality expression, time management, intergenerational communication

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